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solidplanbro Rank 9
Rank 9

It was great series, thanks! When will be the leaderboard points added to players? Smile Thank you for answer

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Hotzonicu Rank 10
Rank 10

Even though I had a decent UOS ,I am still not a fan of the payout structure which incentived a lot of people to timebank all the time , It will be up to me to put more effort to be able to win which is obviously good ,but still, the structure could be improved a little bit  . Also the leaderboard points system is broken and showed me the most desgusting thing I have seen on the tables , to max latereg and abuse the timebank system for hours in all the events ,it promotes anything else but poker, and they still get rewarded , this  pretty much being the best way to win the leaderboards . I hope you guys are going to make changes before the next series since the battle ofthe champions is not a thing anymore . I want to see Unibet  putting the time and resurces in providing a good series next time , with actually a working lobby , which has been bugged during all the series , maybe its time for Unibet to work with people that know how to program and that dont take years to fix bugs.  Even tho you guys feared that the servers might die you still scheduled the mission freerolls in the same day with the main event , which makes no sense , those people that might get atracted by them can t compensate with the refunds you have to pay if the servers are dead . Another thing that bothered me is the daily mtts that got canceled or their GTD s being way smaller , this pretty much says that you want people to come and only play the UOS events then leave , I would guess that you want more people to play here . Plenty of problems right ?  Another one is that you guys didn t advertised the series at all on social media , which again, makes no sense , does Unibet want these series to be a success even ? , because it doesn t look like it. I still probably missed a lot of other problems, anyway,  maybe its not the best feedback but that s what you get .

P.S. I dont really want a reply with cheesy words and promisses , I want Unibet to realise once again that there are a lot of problems , and it looks like no one cares enough about them, or the efforts are directed in the wrong way , like card or table design, which should come at last , or Unibet cares more about the french client. To be honest I dont want a reply at all . 

Peace Peace

 

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Unibet Poker Expert Stubbe-Unibet
Unibet Poker Expert

@Hotzonicu wrote:

Even though I had a decent UOS ,I am still not a fan of the payout structure which incentived a lot of people to timebank all the time , It will be up to me to put more effort to be able to win which is obviously good ,but still, the structure could be improved a little bit  . Also the leaderboard points system is broken and showed me the most desgusting thing I have seen on the tables , to max latereg and abuse the timebank system for hours in all the events ,it promotes anything else but poker, and they still get rewarded , this  pretty much being the best way to win the leaderboards . I hope you guys are going to make changes before the next series since the battle ofthe champions is not a thing anymore . I want to see Unibet  putting the time and resurces in providing a good series next time , with actually a working lobby , which has been bugged during all the series , maybe its time for Unibet to work with people that know how to program and that dont take years to fix bugs.  Even tho you guys feared that the servers might die you still scheduled the mission freerolls in the same day with the main event , which makes no sense , those people that might get atracted by them can t compensate with the refunds you have to pay if the servers are dead . Another thing that bothered me is the daily mtts that got canceled or their GTD s being way smaller , this pretty much says that you want people to come and only play the UOS events then leave , I would guess that you want more people to play here . Plenty of problems right ?  Another one is that you guys didn t advertised the series at all on social media , which again, makes no sense , does Unibet want these series to be a success even ? , because it doesn t look like it. I still probably missed a lot of other problems, anyway,  maybe its not the best feedback but that s what you get .

P.S. I dont really want a reply with cheesy words and promisses , I want Unibet to realise once again that there are a lot of problems , and it looks like no one cares enough about them, or the efforts are directed in the wrong way , like card or table design, which should come at last , or Unibet cares more about the french client. To be honest I dont want a reply at all . 

Peace Peace


Thank you for your feedback - I do understand your frustrations (at least the majority) Smile

I'll try to reply to the constructive parts of your post that fall within the areas I've got something to do with Smile

You're definitely right there's an issue with the timebank and the points system as it is today - I agree with everything you wrote about that particular subject. It is something we're looking into. I hope we'll have resources for some simple timebank improvements ahead of the next UOS. First step is for the timebank to have memory and not reset on every hand. No promises here, as it does depend on the progress on the bug fixing, but it will be prioritized as soon as it makes sense to do so.

The bugged lobby is extremely bad, and I'm really, really sorry it wasn't fixed in time. The UOS was postponed in order to have a fix in place, which obviously didn't happen in time. Some good news here is that we'll soon have a client ready for testing in prod, where the load/lobby issues should be fixed. In other words this definitely shouldn't be an issue come the next UOS!

I honestly don't get how you've got the impression that no one cares about the issues. As an example I was online all weekend to document and forward issues and deal with queries in general. If we didn't care, do you think we'd be on this platform? The very reason we've got this platform is because we care. It'd be pretty simple to just shut it down and not listen to complaints and feedback Smile

It's the third time the card and table designs are highlighted as a bad thing. Last time I quoted my initial reply, and I'll just do the same again:

Would you ask a carpenter to do brain surgery on you? The table designs are solely a task for the graphical designers, and the bounty bug is mostly with server devs and has nothing to do with the design team.

Instead of trying to make wisecracks, let's keep this thread on topic Smile

The bottleneck is not with me personally. I can look into these things while managing everything else, and literally every single technical issue you mention is for the server devs. Even though some guys on here really want me to get the graphical designers to start doing the coding, I can assure you it won't solve problems but just make things worse Smile

Lastly a positive note on server dev resources. This will improve and we will get more resources, but it's not something that'll happen from one day to the other (you can't expect a new starter to come in and be at 100 % from the first day).

NB I don't know the numbers and it's not my area of expertise, but I'm willing to bet that the advertisement of UOS on SOME (if we're talking the Unibet profiles on Twitter and Facebook) has made little to no impact in the past. Thereby not said it shouldn't be promoted, I just don't think it makes much of a difference. Probably an oversight but can't say.

NB2 The servers were never at risk of "dying", but I of course agree that the timing was really bad.

NB3 @Leo-Unibet can probably explain the changes to the regular offer. I assume it's because we've seen an increase in the cost in the past and therefore had to make some adjustments.

In Japan most of July, so my reply will be slower than usual. @ mention Patric for a faster reply Smile
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Livertool Rank 24
Rank 24

Just a note:

Jesus you and your quotes and answers Rofl

How about dropping it down to one page?

It is like reading bible Angel

To bet or not to bet, that is the question.
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Kilpikonna Rank 10
Rank 10


^ This feedback is totally to the point. I wish Unibet would start taking these feedbacks more seriously. There have been outright errors in the programming of UOS tournaments (e.g., wrong number of seats per table), that have been pointed out here in the feedback, but failed to fix for the next series. Thus I am not very optimistic that anything will change.

Lack of marketing is also strange indeed. The series was announced only two weeks in advance here. On the site even later?

And more. Who won the battle of champions last year? Who is that guy? Why arent you using him/her as a marketing tool? And who won the 100k Hexapro? Unibet just donated 100k to him/her, it barely made the games run more, but why aren't you interviewing him/her or putting the game out there for seeing in the client, with hole cards exposed.

You throw so much money for promotions but fail to utilize their potential so badly.

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Livertool Rank 24
Rank 24

And first there were unibet poker.

Then came all sorts of giants and uo hoarders.

Serversrs didn't work

All members were shouting that game don't work

Poker had lots disciples

That devoted in name of relax

Heretic beg to differ and made their voice heard.

It was mistaken as satanism or heretic

But good people of poker workers didn't judge them as long as those those maggots shout here as long as we are getting payed, it is all good Happy

And world goes on as always.....

Spoiler
If i don't get banned after this, never will.... Very Happy

Just kidding, sort of. Not workers fault. If they going to do unibet poker, spend some money on it, perkele.

To bet or not to bet, that is the question.
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Unibet Poker Expert Stubbe-Unibet
Unibet Poker Expert

@Kilpikonna wrote:


^ This feedback is totally to the point. I wish Unibet would start taking these feedbacks more seriously. There have been outright errors in the programming of UOS tournaments (e.g., wrong number of seats per table), that have been pointed out here in the feedback, but failed to fix for the next series. Thus I am not very optimistic that anything will change.


I won't comment on the marketing part of your post, as I've got nothing to do with that. It is worth mentioning that we've been without a poker marketing manager for ages, but @Michael-Unibet recently started and we're now a full team Smile

I can assure you we take the feedback serious, and I'm really sorry if errors like those haven't been corrected. Looking forward to proving you wrong Smile

In Japan most of July, so my reply will be slower than usual. @ mention Patric for a faster reply Smile
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Livertool Rank 24
Rank 24

@Stubbe-Unibet wrote:

@Kilpikonna wrote:


^ This feedback is totally to the point. I wish Unibet would start taking these feedbacks more seriously. There have been outright errors in the programming of UOS tournaments (e.g., wrong number of seats per table), that have been pointed out here in the feedback, but failed to fix for the next series. Thus I am not very optimistic that anything will change.


I won't comment on the marketing part of your post, as I've got nothing to do with that. It is worth mentioning that we've been without a poker marketing manager for ages, but @Michael-Unibet recently started and we're now a full team Smile

I can assure you we take the feedback serious, and I'm really sorry if errors like those haven't been corrected. Looking forward to proving you wrong Smile


No disrespect and no one is probly giving you one but to relax side or kindred to invest this fking thing since they went for it. God damn it, over 5 years already?

But @Stubbe-Unibet  is awesome, don't want to muck him and he got nothing to do with this. But fking kindred. cmon

To bet or not to bet, that is the question.
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HonGilDon Rank 10
Rank 10

Does anyone know when prizes according leaderboard will be paid? or i've missed it already))

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Farseer Rank 13
Rank 13

I received 3 UOS Showdown Freeroll tickets, but can't use them to register the freeroll as they read "UOS IV champ freeroll" instead of "UOS V champ freeroll". Since there's 0 players registered so far I think that's a common problem. Ping @Leo-Unibet and @Stubbe-Unibet .

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