mamrot Posted March 11, 2018 Share Posted March 11, 2018 Hi,I busted in the main event high because when I lose all my chips i clicked rebuy twice using tickets (I have enough tickets) and then few seconds later I saw statement that I finished 378. I'm 100% sure that I clicked 2 buy ins - ticket. I'm so frustrated. I was waiting for this tourney 2 weeks and I played every single tournament of series and I played so many satellites to ME every day. How is it possible? Could anyone explain it to me? I don't feel in any way that this was my fault. I can not imagine receiving any redress. Regards,mamrot Link to comment Share on other sites More sharing options...
mamrot Posted March 11, 2018 Author Share Posted March 11, 2018 Is possible to add me manually to this tournament? Look at my account I have 4 tickets, I would not finish the game before using the tickets Link to comment Share on other sites More sharing options...
Check_Norris Posted March 11, 2018 Share Posted March 11, 2018 I had the same by wanting to rebuy with tickets in another event ... Bug confirmed Link to comment Share on other sites More sharing options...
triceraatopp Posted March 11, 2018 Share Posted March 11, 2018 Noo ❤️♥️❤️ thats horrible! I was able to rebuy but I have had simulare provlems in other mtts before with not being able to rebuy or addon when it wasnt a problem for the other players! Its very weird...I feel so sorry for you and really hope they are able to put you back in! Link to comment Share on other sites More sharing options...
OmNomNom Posted March 12, 2018 Share Posted March 12, 2018 I drop out the same way in low main event. Link to comment Share on other sites More sharing options...
startelver Posted March 12, 2018 Share Posted March 12, 2018 Confirmed bug Link to comment Share on other sites More sharing options...
mamrot Posted March 13, 2018 Author Share Posted March 13, 2018 @Leo-Unibet Link to comment Share on other sites More sharing options...
JeppeL Posted March 14, 2018 Share Posted March 14, 2018 @mamrot @Check_Norris @OmNomNom @startelver We'll have the poker team check this out in the back office and get back to you, thanks a lot for all of you to let us know!@Check_Norris Do you remember in which event this happened to you?/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
JeppeL Posted March 14, 2018 Share Posted March 14, 2018 @mamrot and @OmNomNom A €100 and €25 ticket has been issued to you guys as compensation for the troubles - apologies once again!/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
OmNomNom Posted March 14, 2018 Share Posted March 14, 2018 Ok very nice. Thank you! Link to comment Share on other sites More sharing options...
Check_Norris Posted March 17, 2018 Share Posted March 17, 2018 @JeppeLI do not remember anymore ... It does not matter. it pissed me on the moment because I played the rankings and I lived horrible series and more. Link to comment Share on other sites More sharing options...
mamrot Posted March 18, 2018 Author Share Posted March 18, 2018 @JeppeL I started turnament with 2 buyins (€200), but received only €100 Link to comment Share on other sites More sharing options...
OmNomNom Posted March 18, 2018 Share Posted March 18, 2018 I did too, but we didn't actually lose anything because of this issue, we just couldn't rebuy anymore. Im happy to even get something for that. You still have those extra tickets too, right? Link to comment Share on other sites More sharing options...
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