Betzcom Posted January 31, 2018 Share Posted January 31, 2018 I understand that when a tourney is cancelled because there is not enough players, everyone is removed from the lobby, and their buy in is refunded. See this attached screenshot as an example. However, on the weekend, I regged a Gargle Blaster Sat I wanted to play. This tourney was cancelled and my buy in was refunded, but when I checked the lobby, it seemed that one player was not removed from the lobby, and it looked like he won the prize. See these screenshots taken after the tourney was cancelled: 3 players regged as the screenshot shows. 2 got buy ins refunded (presumably), and 1 got Prize (+ buy in refunded)?!This is not right or fair. All customers should be treated equally, unless they have earned special treatment (e.g. done more business etc.). So if that player got a ticket + buy-in refunded, all players who regged should get a ticket too; or no-one gets one. Link to comment Share on other sites More sharing options...
jonny2192 Posted January 31, 2018 Share Posted January 31, 2018 That will br a graphical error, been in many cancelled mtts and it hust gives everyone buy in back. You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.