Thurddzz Posted April 18, 2020 Share Posted April 18, 2020 @Andy-Unibet wrote: @Boma1975 wrote: @Andy-Unibet Thank you I'd like this in cash please not bonus points as previously given Additional payout has now been processed.@Andy-Unibet I guess tomorrow is another day again. :) 1 Link to comment Share on other sites More sharing options...
Boma1975 Posted April 18, 2020 Share Posted April 18, 2020 @Andy-Unibet Very much appreciated thank you for your and @Stubbe-Unibet help Link to comment Share on other sites More sharing options...
Cassy Posted April 18, 2020 Share Posted April 18, 2020 Since it happened to me 3 times or sth I kinda lost the overview myself. I assume there will be no email or information like a list which games have been refunded what the amount for each game was?I see that I got some refunds, but there is prob some missing. Anyway. how did it go last night regarding the DDoS Attacks? Is it a good idea to start a session today? ;) Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted April 18, 2020 Author Share Posted April 18, 2020 @Cassy wrote:Since it happened to me 3 times or sth I kinda lost the overview myself. I assume there will be no email or information like a list which games have been refunded what the amount for each game was?I see that I got some refunds, but there is prob some missing. Anyway. how did it go last night regarding the DDoS Attacks? Is it a good idea to start a session today? ;)"UPDATE 2 (18/04 15:15 CEST): No attacks since 10am today and no significant impact since last night around 22:00 CEST. I hope to have a new estimate soon, on the last MTT's of the 15th. Again, sorry this has taken some time to get sorted! Appreciate your patience!"Think you can safely start a session. Mitigation also worked well yesterday :)I'll provide more info on the refunds, when it's all done :) 4 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
CasuallyAwesome Posted April 18, 2020 Share Posted April 18, 2020 @Stubbe-UnibetClient just died.. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted April 18, 2020 Author Share Posted April 18, 2020 Another attack now. We're working on the mitigation 3 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
CrasyHorze Posted April 18, 2020 Share Posted April 18, 2020 Just as I started another SnG. Sad :( Link to comment Share on other sites More sharing options...
Andy7914 Posted April 18, 2020 Share Posted April 18, 2020 hope this wont take all day to fix...was playing 6 sngs .... Link to comment Share on other sites More sharing options...
Duka Posted April 18, 2020 Share Posted April 18, 2020 Is there any reason why you dont shut the client down until you sort these problems? Its literally unplayable as it stands and you just get more and more work to do with all these cancelations/refunds etc while you should focus all your effort to protect from these attacks. Just my 2 cents. 2 Link to comment Share on other sites More sharing options...
Sparrow473 Posted April 18, 2020 Share Posted April 18, 2020 Bad news for you and for me too, @Stubbe-Unibet Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted April 18, 2020 Author Share Posted April 18, 2020 We're focusing all efforts on mitigation. Shutting down everything will be letting the attackers win and doesn't make any sense. Yes, it's a lot of work, but that's just how it is :) As I mentioned above, things have been good for quite a while, and the last many attacks had very little impact, due to the mitigation measures 4 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted April 18, 2020 Author Share Posted April 18, 2020 If you could wait with the refunds requests until the issue is over, it'd be very much appreciated - so you can put everything in one thread. If you think you'll be playing again later today, wait until you're done for the day and write a post, should we experience further attacks. Please include tournament ID's. 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Ffs Posted April 18, 2020 Share Posted April 18, 2020 Could you look into my account,was in a HexaPro game early hours,and was disconnected after 2nd hand,and I'm currently in 2 pl Omaha and have re bought twice and won't let me back in,thanks in advance Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted April 18, 2020 Author Share Posted April 18, 2020 @Ffs, please help me with the tournament ID's. Got so much to do, so could really use some help, at least getting the necessary details. Sorry and thanks :) Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Ffs Posted April 18, 2020 Share Posted April 18, 2020 Was playing under brig001 Link to comment Share on other sites More sharing options...
SDmonkey Posted April 18, 2020 Share Posted April 18, 2020 Wow @Stubbe-Unibet its looking like who ever is behind these attacks is getting serious, hope you have us all protected:popeye: 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted April 18, 2020 Author Share Posted April 18, 2020 @SDmonkey, there's no security risk related to DDOS attacks. It's ****** annoying and costs refunds, but apart from that you don't have to worry about anything :) 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Ffs Posted April 18, 2020 Share Posted April 18, 2020 Yeah sorry it is 18156067 Link to comment Share on other sites More sharing options...
Stozsi Posted April 18, 2020 Share Posted April 18, 2020 Hello, I got kicked out of a csah game in the middle of the game.Not big money, okay, but still.. Link to comment Share on other sites More sharing options...
b1oshock Posted April 18, 2020 Share Posted April 18, 2020 I've been playing 5 PLO100 tables and had like 800euros on my tables. It's missing now Link to comment Share on other sites More sharing options...
Ramo Posted April 18, 2020 Share Posted April 18, 2020 Iv been directed here by live support to report my tournament refund request. It was the night Unibet went down i had 40k in the 50 rebuy, I spent 150e on the tournament for 24k chips so im due a decent refund. I was kicked out 90 mins before the tournament eventually paused. and i wasnt able to log into the client for 3 days however i was able to log in through the browser later that night and seen that i had blinded out Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted April 18, 2020 Author Share Posted April 18, 2020 @b1oshock all cash game transations will go through, but with a delay (in the last year I haven't seen a single CG transaction which never arrived, but in the worst cases there can be 10-12 hours delay - in this case they should arrive soon, hopefully) :) 2 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted April 18, 2020 Author Share Posted April 18, 2020 @Ramo, I don't have time to check the details you mention, but sounds like it is related to the issue the 15th. Please read the first few paragraphs of the first post in this thread. We're working on it and won't look at individual requests. 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted April 18, 2020 Author Share Posted April 18, 2020 We should be back now. @Ffs, as the tournament is still running, please write another post when it's all over :) Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
HAI_ROMANIA Posted April 18, 2020 Share Posted April 18, 2020 500 fsb MTT 15.45 5euro buy in and 2000 Deep Space 16.00 5 euro buy in Link to comment Share on other sites More sharing options...
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