Cl1nt Posted May 22, 2018 Share Posted May 22, 2018 I'm not sure if this is the right forum but I have a suggestion borne of a problem I encountered. First, the problem, I registered for a tournament when there were still 2 minutes left in the registration period. I expected to do another rebuy and an add on; however, I wasn't afforded that opportunity and had to play with the minimum chips which I felt cost me a buy in I wouldn't have spent if I had known this would happen. A solution to this would be if there was an option to take up a double buy in upon entry to the tournament. Also, allow for a button that affords you an add on during the break. I think this would allow for a better tournament experience as well as increase the prize pools. Thanks and regardsClint Link to comment Share on other sites More sharing options...
JeppeL Posted May 23, 2018 Share Posted May 23, 2018 You've certainly come to the right place @Cl1nt, I appreciate the suggestion and we'll try and pass the feedback along - there's a good chance this has been requested by others as well.. Which tournament was it you played where this happened?/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Cl1nt Posted May 24, 2018 Author Share Posted May 24, 2018 @JeppeL, thanks for the prompt reply. I think it will help with reaching guarantees and will make late registration a little more viable. The tournament was a €300 Multiverse MTT. Link to comment Share on other sites More sharing options...
Patric-Unibet Posted May 25, 2018 Share Posted May 25, 2018 Hi @Cl1nt,Thanks for your feedback, we are sorry you had a bad experience.I have forwarded your post to Relax (our software provider) to investigate what went wrong and have added a premium of 5 EUR to your account to compensate for your buy-in and bad experience you had.Apologies for any inconvenience caused.Thanks Link to comment Share on other sites More sharing options...
Raulescul91 Posted May 25, 2018 Share Posted May 25, 2018 @Patric-Unibet can you help me out too pls?i made a post a few days ago but no answer,happened to me in the exoplanet last sunday,crippled stack,waited for the addon so I could have a decent shot,no add-on could be made,busted out in a few hands with that stack of a few bb...it is not ok.i lost 10 eur because of that...i know the new version fixed that up but the money are lost and its not fair Link to comment Share on other sites More sharing options...
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