@Stubbe-Unibet your are refunding people in this threat, but you let others who are waiting like me from thursday 15 of April in the dark. I need my refund of the 3500 black hole. This is no 48 hours anymore...
Yes, because the 15th will be dealt with in bulk, and I think I've written about 15 updates on the bulk refund by now (not sure that's keeping anything in the dark). I have apologised for us not managing it within 48 hours, but as I said, the continued attacks unfortunately delayed things. I can't do thousands of refunds manually. The bulk refunds are not currently with me, but the provider, so it's not slowing down your refund that I'm helping guys who've had issues today
Be happy for the players who're getting their refund almost on the spot
The same issues happened to me again as on the 15th of April... Playing at Unibet is becoming really frustrating. This is the 3rd evening this week I am experiencing technical issues from your site.
I would like to get compensation for the SNG-s I was playing; I could log back after 10 minutes, but I was really short stack then...
Tournament ID-s: 1202332807 and 1202332543.