1)Hand id: 1201982270 qualifier €5 ticket, buy in was €1 ( I think)
Got blinded out - finished in 14th place -no compensation.
2)Hand id: 1201934560 - qualifier €10 ticket
( buy in €2, rebuy €2)
I used 2 €2 tickets ( buy in + add-on/rebuy). Compensation was €0.26, I asume cause I had really short stack at the moment you cancelled the tournament. I want to be refunded buy in and rebuy.
The compensation is based on my place in the tournament at the time you cancelled it(16:36:36) but I wasnt able to log in the app since 16:01:53( hand id:1201934560) , so of course I had a short stack when other players were stealing the blinds.
I got a refund for €1500 Moonwalk, since my timeout in hand #1201938358 people were able to steal blinds from others at irregular intervals (probably disconnecting and reconnecting). Did I get a payout according to when the crash happened or not? And how can I check/recalculate this myself?
Additionally, I was playing 2x €4 5-seat SNGs. 279699249 and 279698633. I would appreciate to be paid out as well according to your terms.