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Rank 4
Rank 4

Had 2 x 2 EUR Hexapro games ongoing, not big prizes, but still... And suddenly the window froze, I couldn't do anything. Relaunched the browser. After 2-3 minutes, it came back, only one table remaining and it i had 100 chips left. It's not a big deal now, but in the future I would be less eager to start a new game if I know something like this might happen again...

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Moderator
Moderator
Hi @purplesk, thanks for informing us about it, I've re-added you 2 tickets now. If in the future you experience any issues, please feel free to let us know and raise a bug report. We will have a look and refund you accordingly. The last thing we would like is for our players to suffer after disconnection from our side. Wink
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