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Option to limit stakes


Brocky

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Would there ever be an option for Relax to build this into the client?

On Stars or RunItOnce for example you can limit what stakes you can play with the option to increase taking 24 hours to come into effect.

The benefits of this for the players are two-fold:

1) Prevents players tilting and moving up the stakes

2) Prevents accidental registration for a large % of their bankroll

On the phone app it's quite easy to press 25e heads up SNG then when you go to press the 'join table' button at the bottom it's easy to click slightly above it and onto the 200e game without realising.

Would anyone else want this or am I the only one?

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With responsible gaming hot on the cards (pun intended) Im surprised it is not industry standard to offer such things. There is heavy criticism in the UK at the moment regarding problem gambling (I believe betting companies are voluntarily agreeing to stop putting adverts during football matches in the future, max stake on machines in betting shops has been slashed etc) and the amount betting companies do to support vulnerable people. 

Other sites have individual and separate limits for cash, SNGs, tournaments and hexapro built into the client as well as separate limits for things such as casino, bingo etc. 

As the friendliest site to any recreational player I like to believe that Unibet would want to be at the forefront of this and I would certainly welcome it. Interesting that we don't have a loss limit in the UK and other countries do, though!

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IMO his suggestion for a stake restriction should be implemented as well as a loss limit. The loss limit doesn't stop someone from tilting off their money, just tilting off below a certain amount, and then when they are restricted from playing at all they'll just deposit on a site that cares less about protecting the players. Obviously a loss limit is a good option to have as well. A stake restriction if it were implemented needs to exclude any form of tickets from the exclusion like if you play satties to higher tournaments and win tickets for them or have a cash game ticket that would expire otherwise, but with no possibility to reload from outside the ticket on that table (or freeze the expiration date of the cash ticket) 

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Thanks for the feedback everyone. I've forwarded the thread to the responsible team. I know we're working on more tools that'll help cross-product, but I don't know the exact details.

I can assure you we take the topic very seriously, and we're considered the industry-leaders when it comes to social responsibility and responsible gaming - I do agree some poker sites have better self-limitation tools for poker though. https://www.kindredgroup.com/sustainability/responsible-gambling/

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I can assure you we take the topic very seriously, and we're considered the industry-leaders when it comes to social responsibility and responsible gaming - I do agree some poker sites have better self-limitation tools for poker though. https://www.kindredgroup.com/sustainability/responsible-gambling/


What can I as a customer do with the link? Should I read how engaged Kindred for responsible gambling is? Ok, I did it, then i face the reality, that many competitors have a better system. So when we add the link to the obligated marketing bs how can this link make my life at Unibet more confortable? So could you please explain why you added this to your comment?

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@Stubbe-Unibet wrote:

Thanks for the feedback everyone. I've forwarded the thread to the responsible team. I know we're working on more tools that'll help cross-product, but I don't know the exact details.

I can assure you we take the topic very seriously, and we're considered the industry-leaders when it comes to social responsibility and responsible gaming - I do agree some poker sites have better self-limitation tools for poker though. https://www.kindredgroup.com/sustainability/responsible-gambling/


Who considers you that? Pokerstars for example allow you to limit how much you can stake per sports bet, hand of blackjack or MTT/SNG/Cash game.

Something similar would be amazing.

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@psrquack, would love to hear how you think other competitors are doing better :)

If you actually check the page I linked to, you'd see there's a lot of relevant stuff and an extensive sustainability report :) On the page itself you got high-level info about PS-EDS as well as the self-limitation tools, which is exactly what this thread is about.

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@Brocky, as I wrote above, I do agree that some poker sites have better self-limitation tools, but self-limitation is only a part of it. The ability to detect problematic behavior is key. I'm by no means an expert on this subject, but if you can't control your gambling and don't think you've got an issue, deposit and loss limits probably won't make a big difference, and what goes on behind the scene becomes of greater importance :)

My impression is that Stars are doing a really good job as well, and I saw that they won award for their RG work recently. In terms of the industry-leaders comments, I based this on the number of RG awards we've won.

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Unibet should offer the following options

1) limit stakes (as discussed here)
2) limit game types (e.g. exclude Hexapro)
3) offer more options for self-exclusion period


Regarding 2) I asked this here a lot time ago but got never answered, which I interpreted that this is not possible.

Regarding 3) it is pretty dumb that you can only choose between 24 hour and 7 day (or longer) self-exclusion. Often I would like to exclude myself for a few days during a busy week but I never want to say out of the weekend games.

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@Stubbe-Unibet wrote:

.. but if you can't control your gambling and don't think you've got an issue, deposit and loss limits probably won't make a big difference, and what goes on behind the scene becomes of greater importance :)

 

 

 


Funny thing with this one is that at the moment, it literally is not possible to control your gaming/gambling the best possible way individually. Not to mention being on absolute control of it. One can't simply put everybody that uses restrictions as a fine-tuning tools for themselves to same line/category with the ones that has major problems with the gambling in its entirety.

The more options there is, the better. Kinda like 50 shades of green when it comes to gambling restrictions 😏

Different players have numerous reasons and ways to use those restrictions to make the best out of their playing, and not just one that is being seen and dictated like through the eyes of an overly-neurotic mother of somekind.

Most people still can handle things, especially if there'd only be more detailed ways to do it.

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Got to agree with stubbe here. There is already good ways to limit your playing with current limitations/exclusions and it is good thing. But you got also to take some responsibility of your actions and review your behaviour rather than ask sites to do them for you. If you over and over again do same mistakes and go beyond your limits and never learn from your mistakes, then you really already have issues and maybe shouldn't gamble at all. To take it extreme, we can't hide knives in the world too just cause someone wants to stab other fellas or make women wear bags over them so men don't get urge to nail them  :D 

I don't mind if there is every detail that you can control/limit but that is not the ultimate solution, is it? Lets not just be victims of our behaviour but learn how to improve. After all, unibet ain't only site in the world, you can easily go to another site and gamble all your money where you yet haven't made all those restrictions.

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@Livertool wrote:

Got to agree with stubbe here. There is already good ways to limit your playing with current limitations/exclusions and it is good thing. But you got also to take some responsibility of your actions and review your behaviour rather than ask sites to do them for you. If you over and over again do same mistakes and go beyond your limits and never learn from your mistakes, then you really already have issues and maybe shouldn't gamble at all. To take it extreme, we can't hide knives in the world too just cause someone wants to stab other fellas or make women wear bags over them so men don't get urge to nail them  :D 

I don't mind if there is every detail that you can control/limit but that is not the ultimate solution, is it? Lets not just be victims of our behaviour but learn how to improve. After all, unibet ain't only site in the world, you can easily go to another site and gamble all your money where you yet haven't made all those restrictions.


The contradiction in your post completely invalidates your argument.  You can't claim that the current offering, such as deposit limits, are a good way to limit your playing and then later in your post go on to say that you can just go elsewhere to bypass more detailed restrictions.  How can a deposit limit be effective if I can just go and deposit somewhere else where I don't have a deposit limit?

Ultimately whether you have a deposit limit, whether you block products, self exclude or anything there will always be another gambling site out there.  If your problem is that extreme then you need to look at a complete block on gambling.  

However, there are people that struggle with some form of gambling more than others and we should have the ability to protect ourselves from this, as we are on Pokerstars for example.  If someone busts a tournament in brutal fashion near the big money, the temptation to jump in a Hexapro, with it's massive font and flashing lights on the homepage can often be too much.  I'm sure almost every gambler has done some form of chasing losses at some point in their time.  

Furthermore, you talk about learning from mistakes as if people choose to want to chase losses.  There's been various studies/documentaries that talk about how people who are addicted to gambling are in effect wired differently in the brain to other people.  Ultimately, offering something that gives a bit more protection isn't a solution to an individuals issues with chasing losses or gambling too much but what harm is it going to do to you?

Gambling has proven to be highly addictive for millions of people, I don't see how your knife analogy is relevant?  Nobody stabs one person and then chases their losses by stabbing 10 more.  I'm happy that you don't feel the need for various restrictions but for some of us they would be massively beneficial.  In a similar fashion, I've tried smoking, alcohol, drugs and never been addicted to any of them, but I don't feel the need to tell people to take more responsibility for their life if they are addicted to these things.  Everyone has their own issues.

 

 

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We already had that discussion two years ago:

https://www.unibetcommunity.com/t5/Unibet-Idea-Exchange/Stake-limitations-self-restriction/idc-p/106407#M944

Giving us this gem:

tilt.thumb.PNG.40cce656ca15aca25d0acc9124cabeff.PNG

 

:Laugh: Sorry, couldn't help it...

If there's a way to implement features like that, improving the experience of some players, without making my experience worse, that's OK! However @Livertool is absolutely right, any form of restriction by Unibet just deals with the symptoms, the root of the problem is still with the "problem gambler".


@Brocky wrote:

Furthermore, you talk about learning from mistakes as if people choose to want to chase losses.  There's been various studies/documentaries that talk about how people who are addicted to gambling are in effect wired differently in the brain to other people.  Ultimately, offering something that gives a bit more protection isn't a solution to an individuals issues with chasing losses or gambling too much but what harm is it going to do to you?

Gambling has proven to be highly addictive for millions of people,


Pure cope! Inject me with Heroin for 30 days straight and I get addicted too. That's not the case with gambling after 30 or 300 days. Have you ever seen or heard of someone prostituting himself/herself for poker tikiets or to place another bet? Yeah, me neither, so the pressure cannot be that high...

Obviously, it's not PC for companies in the gambling business to share this opinion. :Laugh: 

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@Brocky wrote:


@Livertool wrote:

Got to agree with stubbe here. There is already good ways to limit your playing with current limitations/exclusions and it is good thing. But you got also to take some responsibility of your actions and review your behaviour rather than ask sites to do them for you. If you over and over again do same mistakes and go beyond your limits and never learn from your mistakes, then you really already have issues and maybe shouldn't gamble at all. To take it extreme, we can't hide knives in the world too just cause someone wants to stab other fellas or make women wear bags over them so men don't get urge to nail them  :D 

I don't mind if there is every detail that you can control/limit but that is not the ultimate solution, is it? Lets not just be victims of our behaviour but learn how to improve. After all, unibet ain't only site in the world, you can easily go to another site and gamble all your money where you yet haven't made all those restrictions.


The contradiction in your post completely invalidates your argument.  You can't claim that the current offering, such as deposit limits, are a good way to limit your playing and then later in your post go on to say that you can just go elsewhere to bypass more detailed restrictions.  How can a deposit limit be effective if I can just go and deposit somewhere else where I don't have a deposit limit?

Ultimately whether you have a deposit limit, whether you block products, self exclude or anything there will always be another gambling site out there.  If your problem is that extreme then you need to look at a complete block on gambling.  

However, there are people that struggle with some form of gambling more than others and we should have the ability to protect ourselves from this, as we are on Pokerstars for example.  If someone busts a tournament in brutal fashion near the big money, the temptation to jump in a Hexapro, with it's massive font and flashing lights on the homepage can often be too much.  I'm sure almost every gambler has done some form of chasing losses at some point in their time.  

Furthermore, you talk about learning from mistakes as if people choose to want to chase losses.  There's been various studies/documentaries that talk about how people who are addicted to gambling are in effect wired differently in the brain to other people.  Ultimately, offering something that gives a bit more protection isn't a solution to an individuals issues with chasing losses or gambling too much but what harm is it going to do to you?

Gambling has proven to be highly addictive for millions of people, I don't see how your knife analogy is relevant?  Nobody stabs one person and then chases their losses by stabbing 10 more.  I'm happy that you don't feel the need for various restrictions but for some of us they would be massively beneficial.  In a similar fashion, I've tried smoking, alcohol, drugs and never been addicted to any of them, but I don't feel the need to tell people to take more responsibility for their life if they are addicted to these things.  Everyone has their own issues.

 

 


Cause if you set yourself budget what you are willing to lose in some timeperiod that limit is good and helps you stay within that. In no means it does unable you to gamble later elsewhere but that is exactly what self control is for. Even if you set all limits in the world to one site, it doesn't prevent to lose all your money elsewhere.

 

What aren't there documentaries for? Like i said we can be victims or we can try to improve and change our actions. That is good justification for everything, "i am wired differently" when most cases that is not reason. Whether it is gluttony, drugs, alcohol etc it is you that has to make difference ultimately. Sites can offer tools to help but that doesn't make the problem go away.

 

I didn't say those restrictions were useless, just tried to mention they are not solution.

One thing that might be good or at least would have worked in my tilts, is that there would be some tilt button floating in every page you are at site/poker.Easy to access and always available. Press that and you are banned for gambling for short time (except if you are in middle of tournament which you could play in the end but no other gambling) At least i see tilts like every other thing that gets you off. Whether it is arguing with your partner, some a-hole gets in your face or something, just step back and max couple of hours usually lets you settle down and then that big issue ain't that big anymore. No, that doesn't help you with other sites either but maybe helps you remain some balance in your unibet account (if anything left :D) Cause imo the most important thing in tilts is that you recognise when you have one and take yourself out of that state of mind. I used to just hit power button of computer but it doesn't take that much time to reboot so bad solution 🤣

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@WuDu wrote:

We already had that discussion two years ago:

https://www.unibetcommunity.com/t5/Unibet-Idea-Exchange/Stake-limitations-self-restriction/idc-p/106407#M944

Giving us this gem:

tilt.thumb.PNG.d0eb3a747ecbb3542427557660d65a84.PNG

 

:Laugh: Sorry, couldn't help it...

 


Wonder if the yoga helped him pay back his fathers money?

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You can exchange UO tickets again all is unicorns and rainbows in Unibet land.
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Difficult for me to respond calmly in this when people argue the case against what @Brocky is proposing. 

First off, it’s not anything to do with people who have problems not being able to deposit and just going elsewhere. That’s not unibets problem. It is about Unibet doing all they can to protect their players whilst they are enjoying their products and make sure they continue to enjoy their products. What people do when they leave the site is not their concern but while they are here they should look after them (I’m not saying they don’t already and are good at it, but I do think brocks proposal is a great one.)

I don’t accept any argument against addiction. It is real, brain is wired different, I drank alcohol 15 years and never been addicted, some people are, brain is wired different.  I smoked for a while and quit just like that. No addiction but lots are. We’re all different. We all work different.

In 15 years of gambling ive been addicted to roulette (never play now), blackjack (never play now), and slots (still play occasionally but self excluded on here). It took counselling and a whole life style change to beat the first two. But I do lots of other different types of betting at the same time and have never been addicted or chased losses. Football and horses for example.

Ive never been addicted to poker but I have been known to tilt in cash if having a bad day. Personally I’d like to be able to restrict JUST that option to NL10 and lower like I can on Pokerstars. 

It’s not about addiction, it’s about not making a snap silly decision.

I also like the idea of a tilt button.

 

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@WuDu wrote:

We already had that discussion two years ago:

https://www.unibetcommunity.com/t5/Unibet-Idea-Exchange/Stake-limitations-self-restriction/idc-p/106407#M944

Giving us this gem:

tilt.thumb.PNG.cbb08dd3f1fe7afe4e6a1e18c20484de.PNG

 

:Laugh: Sorry, couldn't help it...

If there's a way to implement features like that, improving the experience of some players, without making my experience worse, that's OK! However @Livertool is absolutely right, any form of restriction by Unibet just deals with the symptoms, the root of the problem is still with the "problem gambler".


@Brocky wrote:


Furthermore, you talk about learning from mistakes as if people choose to want to chase losses.  There's been various studies/documentaries that talk about how people who are addicted to gambling are in effect wired differently in the brain to other people.  Ultimately, offering something that gives a bit more protection isn't a solution to an individuals issues with chasing losses or gambling too much but what harm is it going to do to you?

Gambling has proven to be highly addictive for millions of people,


Pure cope! Inject me with Heroin for 30 days straight and I get addicted too. That's not the case with gambling after 30 or 300 days. Have you ever seen or heard of someone prostituting himself/herself for poker tikiets or to place another bet? Yeah, me neither, so the pressure cannot be that high...

Obviously, it's not PC for companies in the gambling business to share this opinion. :Laugh: 


Jesus, what a load of bollocks.  

Are you actually trying to argue that gambling isn't highly addictive?  A quick google search and you'll find hundreds if not thousands of different stories regarding people who have committed fraud and theft to fund their gambling and plenty who have also committed suicide because of the addiction.  

Regardless of that, the heroin analogy is another laughable one.  Physical addictions can in theory be overcome by a removal of the substance but a gambling addiction is caused due to the dopamine in the brain releasing a high time after time after time until there becomes a reliance on that dopamine.  For most gambling addicts the result is largely irrelevant to them; they're there for the anticipation.  Research has proven that the winning of a bet for these people changes very little in their brain and the sensation/feeling that they get.  

Implementing restrictions to what stakes people can play would have very little impact on your poker experience in my opinion.

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Once again, let there be all restrictions in world and then some if it helps, i doubt it will happen though so it is up to players in the end to play nice. And wouldn't be fooled and rely for companies to watch out our gambling.

Let's take that magicadil case for example. As i remember there was huge change in deposit amount and gambling at some point. No actions from unibet side until he came clean here and then account was closed. They even admitted that they should have taken actions to prevent it to happen but somehow slipped off the system 😏 So sorry, mistake from ourside, we shouldn't allow that to happen but what can you do. (i highly doubt that unibet paid those money back to him, if they did i will apologise)

Human is funny machine and can learn all kinds of new tricks. At least you should give yourself chance to be master of your actions and try it. If you manage to do it, i guarantee you feel better of yourself and wallet thanks too. I do tilt still too, no matter if it freeroll badbeat or big lose in casino/betting. But those are exactly the moments you should try to walk out and try next time wityh better luck and not feed tha money eating machine.

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