Chris-Unibet Posted December 14, 2016 Share Posted December 14, 2016 We’ll have a release tomorrow where everyone will be forced to upgrade their poker client.However, as PC (windows) download client is ready, you can already install it from Unibet site or by accepting the auto update when you launch the client (you have the option to click the red cross and stay on the previous version until we force everyone to update it on all devices tomorrow). This release includes: Some fixes regarding freeze issuesDirectX10 supportAction texts have been removed from the tables and now appear behind player’s stacksBackground color-coding on bet amounts have been removed and now appear on action textsFixed a bug leading Table Tiling to not take advantage of full width of the screenFixed a bug leading Raise button to sometimes stop working in tournaments when “play in cents” setting is enabledFixed graphical bugs leading the dealer button to sometimes not be correctly positionedFixed a bug leading some players to get an “Internet connection error” for no reason when starting the clientFixed a bug leading players not to be able to bet all-in in tournaments while having decimal chip amounts Please feel free to post your feedback in this thread. Link to comment Share on other sites More sharing options...
BonusPater Posted December 14, 2016 Share Posted December 14, 2016 See above post by Chris for release notes. You can download a new version of the client from the website. Sorry if you're tagged and haven't reported an issue with the client - it'd take too long to write down all the aliases, so I extracted a list with everyone who has posted in the bug reports section.@Camilio@Mynona@Nestabear@AndreiBN@TTABKATA@old_nick@Valkyrie@Betzcom@TheDacian@ares263@BBP@MrBandes@BillyR23@igottwins@JillianP@joymachine21@Ametrine@gypsyb@LoveUnibet@cvita@Jenoffee@curliergnome@freddies@bckgamon@hotoleanunicu@kiss_my_AAs@BBC@star8687@tomek009966@Hewel@hascorel@Wiked@kreatinas@Sweeedeeen@bizarre12@PunchFace@n_X@houstonsaft@pirahn@TeddyKGB@nexiun@Pe7r@rougelix@Kirederf@BoBek@RegisLT@1Bet@AlexandraIoana@maverick@Ja-z-Polszy@daddy@yayaGamble@vdarius@theo@Dominatorftw@meSlav@whereisrivaldo@ubbster@GoroWins@wakou@SSCrush3r@Mrdonklee@MindF@Fredrik@cris1285@WWhite@Maengija@FreedoM@Gogo@elmer90@adrian9191@NotRandom@Kankiparoni@ChirpyChip@hoboken@blainetoms@Apoxxy91@SCOBY@xizted@Uni-best@AbuzAltair@mugmaster200@Check_Norris@kasperi@hf_now@Unruled7@nightshopper@steppek77@PaziHalinka@marcusgais@ChipsAhoy72@comanimal@Ivanus@PokerAndBetting@Nazareean2@ZimanzuJ88_@halbolla@hy@hy@rullerCS@kakkane31 Link to comment Share on other sites More sharing options...
Ivanus Posted December 14, 2016 Share Posted December 14, 2016 Well..i'm having the same problem even with the new version :( Link to comment Share on other sites More sharing options...
Chris-Unibet Posted December 14, 2016 Author Share Posted December 14, 2016 Hi , What problem is it? Link to comment Share on other sites More sharing options...
igottwins Posted December 14, 2016 Share Posted December 14, 2016 Like it, pointer instead of hand removed sitting in etc from table will let you no on connectivity will put some time in after i put twins in bed 😃 Link to comment Share on other sites More sharing options...
Ivanus Posted December 14, 2016 Share Posted December 14, 2016 Link to comment Share on other sites More sharing options...
Unruled7 Posted December 14, 2016 Share Posted December 14, 2016 yes! first hands in cash and mtt, everything looks great! Link to comment Share on other sites More sharing options...
Chris-Unibet Posted December 14, 2016 Author Share Posted December 14, 2016 Thanks ,Unfortunately there's no fix yet for the black screen issue (see Release Notes above) but we're working on it. I've seen that you've tried https://www.unibetcommunity.com/t5/Poker/I-fixed-the-Unibet-V2-Client-black-screen-issue/m-p/56532#U56532 which work for the vast majority of players but apparently not for you. :( Have you posted your dxdiag / config somewhere already? Maybe there's other things we can try to solve your specific case until we get a new release. Link to comment Share on other sites More sharing options...
Ivanus Posted December 14, 2016 Share Posted December 14, 2016 i tried almost everything..yes i posted that..but i will posted here againFor the moment i play in browser and it's ok. Link to comment Share on other sites More sharing options...
Unruled7 Posted December 14, 2016 Share Posted December 14, 2016 try another kind of display modePlayed short set and no any problems. ♥️ Link to comment Share on other sites More sharing options...
tomek009966 Posted December 14, 2016 Share Posted December 14, 2016 Played short set and no any problems. ♥️ Exactly. Thanks 👍 Well done. Link to comment Share on other sites More sharing options...
bizarre12 Posted December 14, 2016 Share Posted December 14, 2016 I think we need some digit grouping (stack, pot, bets) , something like 1 234 567 or 1,234,567, because now is like 1234567 and very hard to read. Link to comment Share on other sites More sharing options...
AndreiBN Posted December 14, 2016 Share Posted December 14, 2016 What about us,who have the "incompatible program" error message when we try to trouble shoot because it doesn't even open after we install it? Been asking this for many days and nobody gave a proper solution.Have sent my dxdiag in an e-mail and got a replay to send the exact same things again.I mean,seriously? It is my job to waste so much time sending emails,installing all kinds of updates for an app to play poker?You keep fixing things,but you don't come up with any solution for those who can't even open the New Client.I'll gladly accept a new laptop from Unibet with the New Client installed on it and working... "When things are bad, it's the best time to reinvent yourself" Link to comment Share on other sites More sharing options...
RegisLT Posted December 14, 2016 Share Posted December 14, 2016 Try to download Intel Autoupdate utility, it will find latest drivers automatically of your cpu/gpu and install them, should do the job :) Today's youth are getting worse. I was in a church yesterday, when I saw a guy lighting a cigarette from the candle. I was so shocked, that I dropped my beer bottle. Link to comment Share on other sites More sharing options...
igottwins Posted December 14, 2016 Share Posted December 14, 2016 Ok 19 mins in 8 table session i got disconnected i log back in and all tables have gone just like before so no different for me apart from the graphical changes i am afraid!! Note i didn't top up on any tables just in case, anyway i will carry on until the end of the month 4 tabling the browser yuk yuk then gg i have paid a few 1000 in rake this last quarter and its just unplayable like this.Don't get me wrong i like the product and community but your just to early with this release i believe, will check the forum along with 2+ and see how your getting on hopefully be ready for the 2nd quarter of 2017. Good luck and best wishes all. Link to comment Share on other sites More sharing options...
BonusPater Posted December 14, 2016 Share Posted December 14, 2016 @AndreiBN wrote:@Chris-UnibetWhat about us,who have the "incompatible program" error message when we try to trouble shoot because it doesn't even open after we install it? Been asking this for many days and nobody gave a proper solution.Have sent my dxdiag in an e-mail and got a replay to send the exact same things again.I mean,seriously? It is my job to waste so much time sending emails,installing all kinds of updates for an app to play poker?You keep fixing things,but you don't come up with any solution for those who can't even open the New Client.I'll gladly accept a new laptop from Unibet with the New Client installed on it and working...I can see from the dxdiag that you've directx 10, which is the reason why it hasn't been working until the release today. As per the release notes, directx 10 should now be supported. Have you submitted the full error message or a screenshot anywhere? Link to comment Share on other sites More sharing options...
PokerAndBetting Posted December 14, 2016 Share Posted December 14, 2016 Only played a SNG, everything worked fine. The price of hating other human beings is loving oneself less.-Eldridge Cleaver Link to comment Share on other sites More sharing options...
AndreiBN Posted December 14, 2016 Share Posted December 14, 2016 I've just installed again the New Client and same issue : "Incompatible program" It won't even open.It doesn't do anything after it's been istalled.And yes,i've sent dxdiag by email to the adress i've got from cusotmer support.And the reply was just a standard email,saying to send them the dxdiag,which was already attached in my original email,so i can't be bother anymore dealing with emails like this and having to become an expert in IT just to be able to update and istall 100 things that it is in Unibet responsability to make it work for all it's clients. "When things are bad, it's the best time to reinvent yourself" Link to comment Share on other sites More sharing options...
pirahn Posted December 14, 2016 Share Posted December 14, 2016 Playing cash game table froze. Link to comment Share on other sites More sharing options...
MoreTBC Posted December 14, 2016 Share Posted December 14, 2016 Cards not showing up in PLO MTT. Closing table and reloading it by clicking on blinking table icon sorted it.Edit: Also, bounties now sit on top of Aliases Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
Magicadil Posted December 14, 2016 Share Posted December 14, 2016 New release is giving me the black screen. On top of that, it causes my entire computer to freeze so if I'm listening to Youtube in the background flash will crash and I have to wait like 10 minutes before doing anything.Computer is not the problem because I bought it like 2 weeks ago and only has a couple things on it. The client is too much of a headache.Obviously I'm not going to leave the community because I like it here too much, but as a Canadian there's plenty of other poker rooms that I can load within 10 seconds and have no problems so until Unibet releases a basic version of their client, I will play over there. I debateShould I smile like everything's good and pretend that life is greatOr should I let the world see the real me and not hide this painI tried to be like the rest of y'all, sorry I just can'tI'ma probably die this way Link to comment Share on other sites More sharing options...
Camilio Posted December 14, 2016 Share Posted December 14, 2016 This is what happens in your new version :( :( :( I have now spent over 30 hours of work with this madness. Who is going to pay me for that????? ALL other pokerclients work just FINE! You are going the WRONG way. ACCEPT THAT FACT!!!!!!!!! BRING BACK THE OLD CLIENT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :( :( :( It´s all in there. Link to comment Share on other sites More sharing options...
igottwins Posted December 14, 2016 Share Posted December 14, 2016 Hey all just thought this might help some of you out, latest version of firefox browser works fine only problem limited to only 4 tables.Mods if your reading cant the browser be made for more tables?? Link to comment Share on other sites More sharing options...
1Bet Posted December 14, 2016 Share Posted December 14, 2016 Just finished a session of a few hours with the new release,working perfectly.Great job Link to comment Share on other sites More sharing options...
MoreTBC Posted December 14, 2016 Share Posted December 14, 2016 Win 10Was doing nothing on the client, just happily typing my blog post out. Last bits from log :-[14-12-2016 23:23:16] New hand started (#420998677) [14-12-2016 23:23:32] New hand started (#420998832) [14-12-2016 23:24:23] New hand started (#420999273) [14-12-2016 23:25:00] [master] No ping response in 9 seconds (UTC: 1481757900). Reconnecting... Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
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