Juventini Posted January 3, 2020 Share Posted January 3, 2020 Hello UB communityCan't seem to login via nemid.I am from Denmark and I have problems logging on. Hope someone from Unibet staff can help/confirm about problems with nemid. Thank you in advance Juventini Link to comment Share on other sites More sharing options...
Anders1616 Posted January 3, 2020 Share Posted January 3, 2020 Good evening Unibet. I have the sam problem.I am not abel to login on Unibet. Brgds Anders Link to comment Share on other sites More sharing options...
graki Posted January 3, 2020 Share Posted January 3, 2020 @Anders1616 wrote: Good evening Unibet. I have the sam problem.I am not abel to login on Unibet. Brgds AndersPlease follow the topic ---> https://www.unibetcommunity.com/t5/Poker-Help/Update-new-20-06-Login-problems/m-p/254075#M786 I hope it will be solution like it was for me. Link to comment Share on other sites More sharing options...
Juventini Posted January 3, 2020 Author Share Posted January 3, 2020 Unibet are aware there is a login problem, and are fixing it now. Hope they will fix it soon, Friday grind down the drain:( TY for your help Graki. Juventini Link to comment Share on other sites More sharing options...
graki Posted January 4, 2020 Share Posted January 4, 2020 @Juventini wrote: Unibet are aware there is a login problem, and are fixing it now. Hope they will fix it soon, Friday grind down the drain:( TY for your help Graki. Juventini@Juventini wrote: Unibet are aware there is a login problem, and are fixing it now. Hope they will fix it soon, Friday grind down the drain:( TY for your help Graki. JuventiniDidn't worked for you ? Please reply , or if you are having probles with the county connection - from Netherlands ex. you should instal Opera browser and there it is VPN option in the top left in the browser page. Every time you press refresh it would give another ip address like from Germany or Russia ex. This will work for region error. See ya Link to comment Share on other sites More sharing options...
ladyluckpls Posted January 8, 2020 Share Posted January 8, 2020 I can't manage to login into the poker software, anyone else having issues? Link to comment Share on other sites More sharing options...
ciuci14 Posted January 8, 2020 Share Posted January 8, 2020 Y have the same problem Link to comment Share on other sites More sharing options...
Support4 Posted January 8, 2020 Share Posted January 8, 2020 The same here Link to comment Share on other sites More sharing options...
FreakyPrince Posted January 8, 2020 Share Posted January 8, 2020 Yea same problem here :( I can login in the client, but then i just see the background from the login page and nothing more... I can play poker on the browser tho.. Link to comment Share on other sites More sharing options...
Check_Norris Posted January 9, 2020 Share Posted January 9, 2020 Same here... partypoker direction today 🤫 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 9, 2020 Share Posted January 9, 2020 @Check_Norris, @FreakyPrince select your country before you sign in and it'll work. We're working on fixing the issue :) 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 9, 2020 Share Posted January 9, 2020 @ladyluck, select your country before you sign in and it'll work. @ciuci14 , @Support4 please share more details about the issue you're having. What device are you on? Do you have a screenshot? Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
fasteR Posted January 9, 2020 Share Posted January 9, 2020 This worked for me, thank you! Link to comment Share on other sites More sharing options...
bckgamon Posted January 13, 2020 Share Posted January 13, 2020 Still can't login through the desktop app. It just loads the Unibet webpage in the client. I'm from Denmark. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 13, 2020 Share Posted January 13, 2020 @bckgamon, can you confirm if you're using Windows or OSX? Also, does it happen after you enter your login credentials or right when you open up the client? Did you try uninstalling the client? If not, please try either uninstalling the client or delete the cookies file found in the following folder: C:\Users\YOUR USERNAME\AppData\Roaming\Unibet Poker\cef. Note that the AppData folder is a hidden folder. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
bckgamon Posted January 13, 2020 Share Posted January 13, 2020 @Stubbe-Unibet wrote: @bckgamon, can you confirm if you're using Windows or OSX? Also, does it happen after you enter your login credentials or right when you open up the client? Did you try uninstalling the client? If not, please try either uninstalling the client or delete the cookies file found in the following folder: C:\Users\YOUR USERNAME\AppData\Roaming\Unibet Poker\cef. Note that the AppData folder is a hidden folder.Hi,I'm running Windows. It happens after I enter my NEM-ID login credentials. I have just tried deleting the cookies file, and when that didnt work, I uninstalled the client, which didnt help either... 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 13, 2020 Share Posted January 13, 2020 @bckgamon, thanks, appreciate the info! It's being looked into. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Juventini Posted January 13, 2020 Author Share Posted January 13, 2020 Sounds good Stubbe. Can confirm I have the same problem as BCKgamon Juventini 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 13, 2020 Share Posted January 13, 2020 Thanks for letting me know @Juventini. Afraid it won't be solved today, and don't have a workaround for you either :( you can of course play in the browser client, but it only supports tiling of up to 4 tables (make the client full screen, open up the tables and you will see a tiling icon at the top right) Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 13, 2020 Share Posted January 13, 2020 @Juventini @bckgamon can you test again and see if it works? We made some configuration changes which have hopefully solved the issue :) Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
bckgamon Posted January 13, 2020 Share Posted January 13, 2020 Still the same, unfortunately. I have also tried reinstalling the client again. Link to comment Share on other sites More sharing options...
bckgamon Posted January 14, 2020 Share Posted January 14, 2020 Any chance it'll get fixed today, @Stubbe-Unibet? 1 Link to comment Share on other sites More sharing options...
Juventini Posted January 14, 2020 Author Share Posted January 14, 2020 Still the same for me also. Hope it will get fixed today. Juventini 1 Link to comment Share on other sites More sharing options...
bckgamon Posted January 16, 2020 Share Posted January 16, 2020 I'm still having the issue, @Stubbe-Unibet. Any progress? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 16, 2020 Share Posted January 16, 2020 Hey guys. Sorry about the lack of update - I've been in a workshop all day yesterday, and the same today and tomorrow. We believe we've identified the issue, and the fix is currently "Pending code review". I've inquired about the possible release date and time but haven't heard anything yet. 3 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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