Gogogo Posted June 3, 2019 Share Posted June 3, 2019 I bet € 10 in a sports market and I did not get the pro poker ticket. I questioned the attendant and he said that I did not bet enough. They said I had to bet BRL55. but I bet BRL47. €1 is 4,37BRL. €10 is BRL44. I cant believe. Link to comment Share on other sites More sharing options...
RayL Posted June 4, 2019 Share Posted June 4, 2019 Hi @Gogogo, we would gladly have a closer look, can you please leave a link to the promotion we are talking about and the ID of the bet that was made please? /Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
Gogogo Posted June 4, 2019 Author Share Posted June 4, 2019 Hihttps://www.unibet.com/promotions/poker-promotions/sports-freeroll ID1956779028 Link to comment Share on other sites More sharing options...
Patric-Unibet Posted June 4, 2019 Share Posted June 4, 2019 Hi @Gogogo ,I have added a freeroll ticket to your account.I don't know which exact conversation rate was measured but you were just at the edge.To be safe I would go slighter higher (for example 50 BRL) in the future, as you were just a few cents over 10 EUR and I don't know how the rate was calculated yesterday.Thanks 1 Link to comment Share on other sites More sharing options...
Gogogo Posted June 4, 2019 Author Share Posted June 4, 2019 certainly the exchange rate was wrong, thank you very much for the matter solved Link to comment Share on other sites More sharing options...
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