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Rank 6
Rank 6

Hey, today at 20:34 I was going to play a Sit & Go 25€ with 2 Players and my game closed, I never got the money back and couldn't play the game which is unfair.

 

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Rank 16
Rank 16

@AtoM_PT wrote:

Hey, today at 20:34 I was going to play a Sit & Go 25€ with 2 Players and my game closed, I never got the money back and couldn't play the game which is unfair.

 


@ReCorpH 

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Moderator
Moderator

Hey @AtoM_PT!

Apologies for the late reply. I've refunded you the buy in of the SNG as bonuspoints, I can see that you managed to get back in the game towards the end, but your stack was already decimated by the blinds. Hope this solution is good. Smile

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Rank 6
Rank 6
Hey I buyed the wrong option I think, I redeem the 25€ Bonus when I was supposed to buy the ticket, how do i use the money now ?
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Rank 6
Rank 6
Is there any way you remove the 25€ bonus and give me the SNG ticket ? I made a mistake :\
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Moderator
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Rank 6
Rank 6