AtoM_PT Posted June 16, 2020 Share Posted June 16, 2020 Hey, today at 20:34 I was going to play a Sit & Go 25€ with 2 Players and my game closed, I never got the money back and couldn't play the game which is unfair. Link to comment Share on other sites More sharing options...
GN1991 Posted June 16, 2020 Share Posted June 16, 2020 @AtoM_PT wrote: Hey, today at 20:34 I was going to play a Sit & Go 25€ with 2 Players and my game closed, I never got the money back and couldn't play the game which is unfair. @ReCorpH Link to comment Share on other sites More sharing options...
AtoM_PT Posted June 17, 2020 Author Share Posted June 17, 2020 @ReCorpH Link to comment Share on other sites More sharing options...
Jami-Unibet Posted June 21, 2020 Share Posted June 21, 2020 Hey @AtoM_PT!Apologies for the late reply. I've refunded you the buy in of the SNG as bonuspoints, I can see that you managed to get back in the game towards the end, but your stack was already decimated by the blinds. Hope this solution is good. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
AtoM_PT Posted June 21, 2020 Author Share Posted June 21, 2020 Hey I buyed the wrong option I think, I redeem the 25€ Bonus when I was supposed to buy the ticket, how do i use the money now ? Link to comment Share on other sites More sharing options...
AtoM_PT Posted June 21, 2020 Author Share Posted June 21, 2020 Is there any way you remove the 25€ bonus and give me the SNG ticket ? I made a mistake :\ Link to comment Share on other sites More sharing options...
Jami-Unibet Posted June 21, 2020 Share Posted June 21, 2020 Hey,I'll expire the bonus and credit the bonuspoints back. :) 1 Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted June 21, 2020 Share Posted June 21, 2020 Done now. :) 1 Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
AtoM_PT Posted June 21, 2020 Author Share Posted June 21, 2020 Thank you so much Sir, have a good day :) 2 Link to comment Share on other sites More sharing options...
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