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Lars2021
Rank 7
Rank 7

Hi. Hand History is not working with multiple tables open. Windows 10 desktop client. It opens but it is "minimized" and greyed out. I can't check what people f.ex. went all in with and things like that. When I hoover with the mouse over the icon on the taskbar it comes up but it's sort of faded. Hard to describe but it's not working in a usable way.

Thank you.

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7 REPLIES 7
Stubbe-Unibet
Unibet Poker Expert
Unibet Poker Expert
Welcome to the community, @Lars2021. Would it perhaps be possible for you to share a screenshot or two, which shown the issue?
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Lars2021
Rank 7
Rank 7

Yes, but I will have to wait until I have 2 tables going at the same time again. I'm playing freerolls so it might take a while.

The issue is the hand history window opens up but stays on the taskbar so the window itself is impossible to make active. It's like when you have several windows of the same program open and it is grouped and when you take your mouse over that group you get small preview windows. The hand history is stuck in that preview window.

I hope that made it clearer and I will see if I can get a screenshot today.

Thank you for the reply.

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Stubbe-Unibet
Unibet Poker Expert
Unibet Poker Expert
When you have the three tables open (including replayer), try to change the tiling of the tables, so they are for instance 2*2
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Lars2021
Rank 7
Rank 7

handhistorystuck.jpg

Here is how it looks. It's "stuck" at the preview when multiple tables. Changing the tiling did not work.

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Lars2021
Rank 7
Rank 7

Also, I know this is a issue with the software that is not necessarily easily fixed. But it's something that might be important to players. For me the history is not that important.

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EatMoreNaga
Rank 13
Rank 13

Short time ago there was a problem of transferring tables opened in browser to the windows program. That table was shown black in the windows preview. I found a way to get it visible. I removed the taskbar grouping  from windows settings and maximized the hidden window. It became visible, but was of course blocking the other tables. Maybe give it a try?

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Lars2021
Rank 7
Rank 7

Ah, that is a good tip. I generally don't need it but the issue might be tied to that. None the less the software/hand history should work without users having to modify standard Windows settings. I guess I should have posted this issue in bug reporting.

Thanks for the answer, will test when I happen to have 2 tables going at the same time again Smile

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