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_TomeR_ Rank 10
Rank 10

@Patric-Unibet@Ray-Unibet

Hi guys,

I played 5 (or more) tournaments with a buy-in of €1 Monday-Saturday but got no tickets to the €500 Sunday Exclusive. The same happened last week Sad

What is the problem? Have I missed something about the rules or it's a simple "system error" and I can receive both tickets?

Thanks

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19 REPLIES
Stuart Rank 15
Rank 15

@_TomeR_ wrote:

@Patric-Unibet@Ray-Unibet

Hi guys,

I played 5 (or more) tournaments with a buy-in of €1 Monday-Saturday but got no tickets to the €500 Sunday Exclusive. The same happened last week Sad

What is the problem? Have I missed something about the rules or it's a simple "system error" and I can receive both tickets?

Thanks


Hi @_TomeR_ The Sunday exclusive is not an ongoing tourney. Was run for two weeks as part of a poker promotion. GL at the tables. NB Scratch that, I see it in the lobby, sorry bud, haven't a clue but I'm sure one of the regs will be able to help.

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Casthaneda Rank 10
Rank 10

I have the same issue,  we are not getting the mission for it, so we cant complete it, but why? 

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Makutyi Rank 9
Rank 9

It happened to me this week too Sad

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Ametrine Rank 21
Rank 21

It's possible, that this promo is only for certain  markets, but they forgot to restrict the tournament in the lobby for other countries, so everyone still sees it's there. Since we don't get the actual mission for it, we also can't get a ticket. I guess they'll fix it and give more info maybe after UO is over, I assume everyone is busy with that currently. 

So, this is very uncertain post full of assumptions, but you will get a real answer soon, hopefully. Tagging @Leo-Unibet as well.

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Moderator
Moderator
Hi guys, I've sent a query regarding this to the guys over at poker, we should have an update soon enough, bear with me as they are extremely busy with the Unibet Open.

/Ray
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psrquack Rank 24
Rank 24

@Ray-Unibet wrote:
Hi guys, I've sent a query regarding this to the guys over at poker, we should have an update soon enough, bear with me as they are extremely busy with the Unibet Open.

/Ray

No offense, but if you and the guys are in Malta isn't easier to ask Robert/Frank/Gustav etc personally?

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Moderator
Moderator
@psrquack fair point but easier said than done I'm afraid. It's not like we are all locked in a room Smile
The guys have meetings in both of our offices , are running around all day. As soon as I can get my hands on one of our colleagues I will surely do so but I think we have more chances of actually getting a reply to my query via mail as usual.
Nevertheless, as soon as I have an update it shall be provided.
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psrquack Rank 24
Rank 24

@Ray-Unibet wrote:
@psrquackfair point but easier said than done I'm afraid. It's not like we are all locked in a room Smile
The guys have meetings in both of our offices , are running around all day. As soon as I can get my hands on one of our colleagues I will surely do so but I think we have more chances of actually getting a reply to my query via mail as usual.
Nevertheless, as soon as I have an update it shall be provided.

That makes sense and also occurs a long response time.

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Unibet Poker Expert Patric-Unibet
Unibet Poker Expert

Hey guys,

this promotion/mission was and still is exclusive for Pokerhuone (Finnish only) customers, due to a technical issue it stills hows for you in the tournament lobby as well.

We set a tournament as a one time exception for the first week when it happened, however this is no longer the case, only missions that are visible in your lobby are on-going.

Sorry if this caused any confusion but we did not advertise anything about it and usually there is a reason behind it, when we don't.

Thanks for your understanding,

Patric

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