Matpoker4 Posted December 16, 2020 Share Posted December 16, 2020 Hi can someone help me please?A tournament I am currently playing has been on pause for the last half hour. The live assistant was unable to sort this issue and told me to report the issue here.€1500 Dwarf Star Bounty 16/12/20 2 Link to comment Share on other sites More sharing options...
Tekes Posted December 16, 2020 Share Posted December 16, 2020 I would also like to have some information. Will it be cancelled or should we wait? Link to comment Share on other sites More sharing options...
marius0928 Posted December 16, 2020 Share Posted December 16, 2020 1500E Dwarf Star Bounty still is on pause and is over 1h already @Stubbe-Unibet any new about it ? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted December 16, 2020 Share Posted December 16, 2020 Sorry about the issue guys! Tournament will get cancelled and refunds issued according to the cancellation policy 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted December 16, 2020 Share Posted December 16, 2020 Looks like we might not be able to get it done before tomorrow morning. Apologies for the inconvenience! 2 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Psycho79 Posted December 17, 2020 Share Posted December 17, 2020 Hey @Stubbe-Unibet I got 18.70€ for that one while I regged and didn't play a single hand even. Calculations are wrong apparently when the booties are deducted from the prizepool, please fix it for the sake of future cancelations. Best Regards! Link to comment Share on other sites More sharing options...
Andy-Relax Posted December 17, 2020 Share Posted December 17, 2020 @Psycho79 wrote:Hey @Stubbe-Unibet I got 18.70€ for that one while I regged and didn't play a single hand even. Calculations are wrong apparently when the booties are deducted from the prizepool, please fix it for the sake of future cancelations. Best Regards!I can see two payments were made at 05:19 CET for a total of 112.44 PLN. Did a quick currency conversion and it appears to be €25. 2 Poker Janitor Link to comment Share on other sites More sharing options...
Pesek Posted December 17, 2020 Share Posted December 17, 2020 So finally some lucky 25 euro winners got cash instead of tickets as a surprise gift.. Stupid me. I should've wait for that one. Link to comment Share on other sites More sharing options...
Psycho79 Posted December 17, 2020 Share Posted December 17, 2020 Hey @Andy-Unibet Indeed, checked the history and it's all there, my bad. It's just notifications to create mess. Would be good not having doubts next time 😉 Have a nice day :peace: Link to comment Share on other sites More sharing options...
marius0928 Posted December 17, 2020 Share Posted December 17, 2020 all good for me ty 😃 for the gift 1 Link to comment Share on other sites More sharing options...
Andy-Relax Posted December 17, 2020 Share Posted December 17, 2020 @Psycho79 wrote:Hey @Andy-Unibet Indeed, checked the history and it's all there, my bad. It's just notifications to create mess. Would be good not having doubts next time 😉 Have a nice day :peace:Hi @Psycho79,Did it give you a notification in the client of the refund? If so, I wasn't aware of that. If it's not giving you the full amount in the notification or missing the bounty part/not giving a second notification it'll be something we need to look into. Poker Janitor Link to comment Share on other sites More sharing options...
Psycho79 Posted December 17, 2020 Share Posted December 17, 2020 @Andy-Unibet exactly as said, that's why I asked 😛 1 Link to comment Share on other sites More sharing options...
TheStrongMan Posted December 17, 2020 Share Posted December 17, 2020 8: 42 euro. :) Thanks! Life is not about how you survive the storm, but about how you dance in the rain.What a release when I realized that the voice in my head is not who I am! Who am I, then? The one who sees this. "- Eckhart Tolle Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now