Legolas77 Posted October 16, 2018 Share Posted October 16, 2018 Hi! I've been given the 100 euro unibet slot flip game since yesterday! but the game froze Link to comment Share on other sites More sharing options...
MadAdo Posted October 16, 2018 Share Posted October 16, 2018 We see, but you actually win 38 cents for 98 position -> you can find it in the Lobby (search flip) - enjoy it! Link to comment Share on other sites More sharing options...
MadAdo Posted October 16, 2018 Share Posted October 16, 2018 + as you can find your winning through the using -> Account history after login on www.unibet.com page ... hope it helps you. Link to comment Share on other sites More sharing options...
MadAdo Posted October 16, 2018 Share Posted October 16, 2018 Think that flip tournament is over once reach ITM stage -> after that based on current chips count the players are positioning on ITM list ;-) hope it is clear now and hope I'm not soo wrong what I have said so far :D Link to comment Share on other sites More sharing options...
Legolas77 Posted October 16, 2018 Author Share Posted October 16, 2018 i understand, but i think this may not be true to reality. and if i could have won more if playe the game normally? Link to comment Share on other sites More sharing options...
Legolas77 Posted October 16, 2018 Author Share Posted October 16, 2018 i do not know much english, i hope you understand what say meant Link to comment Share on other sites More sharing options...
MadAdo Posted October 16, 2018 Share Posted October 16, 2018 you can, but FLIP are no normal tournaments ... it's more like bingo - we have a winner! We can understand each other, no problem with those English barrier :D Link to comment Share on other sites More sharing options...
VensRizal Posted October 16, 2018 Share Posted October 16, 2018 The longest flip in history 😃For the first time , I won two flip in the row...And froze...:laugh::laugh: Link to comment Share on other sites More sharing options...
Patric-Unibet Posted October 16, 2018 Share Posted October 16, 2018 Hey guys,we had a technical issue and the flip tournament got stuck. We are working on a fix.Once fixed all ITM finishers should automatically be paid out accordingly.Apologies for any inconvenience caused.Thanks Link to comment Share on other sites More sharing options...
GN1991 Posted October 16, 2018 Share Posted October 16, 2018 I was in ITM, now tourney gone , but I still didn't get my win, Does anybody else still did not get their winnings, or it is just me?? :) Link to comment Share on other sites More sharing options...
hurri888 Posted October 17, 2018 Share Posted October 17, 2018 hello!I was on 76th position with 9 chips when only 105 players were in play(as I remember there was 108 payed places....that should mean sure winning)2 days I was chating with support and from Hungarian chat advisor get a promise that my winning will be credited... another day first they tell me that I was not on ghe payed place the when I explain my version I got answer that it was just a freeroll....that kind of things happens and thats it.also without winning ☺ btw...that was absolutly first time ever that I was "alive" after first round Link to comment Share on other sites More sharing options...
JeppeL Posted October 18, 2018 Share Posted October 18, 2018 @hurri888 Do you remember the name of the agent you spoke to who gave you the information that it's just too bad?/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
JeppeL Posted October 18, 2018 Share Posted October 18, 2018 Also, I believe this was fixed yesterday :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Patric-Unibet Posted October 18, 2018 Share Posted October 18, 2018 Hi guys,unfortunately there was a technical issue during the cancellation process and 33 players got stuck and haven't been paid yet.The devs are working on getting this fixed and get the missing players paid out asap.Please note that players will get paid out according to our cancellation policies which is based on their chip stack at the time the tournament got stuck.Apologies for the delay in that regard! Link to comment Share on other sites More sharing options...
hurri888 Posted October 27, 2018 Share Posted October 27, 2018 Hi!Am I the only one who did not receive the prize for "theoretically" winning position(76th place from 105 at the point when tournament got stucked - If I remember correctly 108 pos. payed...)?Can I somehow receive the poor 43 eurocents :D Link to comment Share on other sites More sharing options...
RayL Posted October 28, 2018 Share Posted October 28, 2018 Hi @hurri888, I've added you 100 bonus points instead as I am unable to add cash to the account, would that be ok? /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
hurri888 Posted November 1, 2018 Share Posted November 1, 2018 thx You very much!! Link to comment Share on other sites More sharing options...
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