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rd007
Rank 10
Rank 10

@ReCorpH Do you have any update on this?.  I haven't heard anything from you recently, hopefully you haven't given up and stopped trying to get answers fo me?

Please let me know what the latest is?

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rd007
Rank 10
Rank 10

Another week goes by with no money in sight and no responses or answeres from Unibet.

I keep hearing that the case is still under investigation from the payments department and payment provider.....

Worse experience I have had with a sports book in over 10 years....Biggest mistake made was joining unibet and depositing large sums in my account...

 

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SJE
Rank 7
Rank 7

I'm 27 days out of pocket now. No progress. Unibet are complete scammers.

I wonder what their reason is. They either put very little resources into the KYC stuff, which is essentially a HeartHeartsHeart (leaving people like me out of pocket) or they are genuine thieves actively selecting customers to steal from.

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rd007
Rank 10
Rank 10

I thought Unibet was a big reputable company and safe to have my funds in.

I really dont know anymore based on what I am going through for the past month trying to get answers of where my money is.  Also customer service has been the worst I have seen from the big books and I have accounts with some of the big ones.  Any bank would tell you it's not very hard to trace funds but it has to have been sent to be able to trace it.

There has to be a way to escalate issues like this unless there is a bigger problem that is not being disclosed.

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Snde
Rank 2
Rank 2

I have the same issue, withdrawal cash but didn't get it and don't get bet to account. I don't understand why there isn't suport team who solve this kind off problems. BullHeartHeartsHeart 

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rd007
Rank 10
Rank 10

Fingers crossed this week brings answers and I finally get my money....

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rd007
Rank 10
Rank 10

Another day goes by with no money, no answers and no solution in site..

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SJE
Rank 7
Rank 7

30 days out of pocket for me now.

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rd007
Rank 10
Rank 10

Are there no other managers, supervisors, moderators in this community who can help push get some answers?

@ReCorpH has been trying to help me but he is only one person....I would think deposits and withdrawals would be on the top for issues to resolve and that's what people think is the most important crietria when picking a sportsbook.

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rd007
Rank 10
Rank 10

well silence for another day with no answers and no one can tell me where my money is....

i see if people trying to deposit have issues, they are resolved very quickly.....I guess makes sense if Unibet can't get money in they will do everything they can to resolve but when paying out its not a big deal for them if there are issues like mine....

 

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