Hello, I just made a deposit of 200 euros on unibet Money is removed from my bank account but I did not receive the money in my unibet account How to solve the problem?
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Hey @Norwey, I'll take a look at this.
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I can see on our end that it's failed, I can't see the reason but I know it will be returned within a few business days. Do you mind if we wait through the weekend and then escalate if it's not returned?
It was 2000 norwegian kroner. . I will weit, we will see what is going on in a couple work days. Thank you
Hello, still zero on my account. That was wensday, l made a deposit.We need to speedy up my situacion. Thanks
Thanks @Norwey, I will escalate this to our payments department and update you as soon as possible.
Ok, I am weiting, thank you🙂