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tomek009966 Rank 19
Rank 19

@kwasozlop wrote:

@Ray-Unibet could you please exchange free spins into a free bet? I'm self excluded from casino and bingo games. Thank you for these cookies Smile


@Jeppe-Unibet @Ray-Unibet I want to do that too! Please , because I have no luck. 30 fs x 1€.  Sorry, maybe 150 fs x 0,20€?

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jerry Rank 18
Rank 18

@Ray-Unibet

Can you please check if my spins are 1e worth each? Im pretty sure its 0.20e. Thank you.

the greatest trick the devil ever pulled was convincing the world he didn't exist
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tomek009966 Rank 19
Rank 19
Moderator
Moderator

Hi @jerry, I had a look and the Spins seem to be set to 1 euro/spin as intended.
In the Bonus setup we see "Bet Level 1" and "Coin Value 3 "
 Stones.JPG

 Which reflects 1 euro per soin when the slot is set that way. In Coin value you have the first ser as 0.01, second value is 0.02 and the third and he one that is set is 0.05.
Asgardian Stones Jerry.JPG

 Hope this clears it up a bit Smile let me know if not.

/Ray

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jerry Rank 18
Rank 18

@Ray-Unibet wrote:
@jerry, I can't prolong a free bet as we usually did for a poker ticket, but how about this, try using them up and id a couple expire, I can revive as a one time goodwill gesture.

/Ray

 I have 3 freebet expirations. Can you please revive them? Thank you.

the greatest trick the devil ever pulled was convincing the world he didn't exist
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Moderator
Moderator
I see this is not actual anymore @jerry, the Free bets were placed from what I can see.

/Ray
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jerry Rank 18
Rank 18

@Ray-Unibet wrote:
I see this is not actual anymore @jerry, the Free bets were placed from what I can see.

/Ray

Actually three of them expired today. Thank you for looking.

Przechwytywanie.PNG

the greatest trick the devil ever pulled was convincing the world he didn't exist
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Moderator
Moderator
Missed that by a mile @jerry, sorry about that. I'll get right on it and re add as promissed. Thanks for letting me know.

/Ray
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Boby Rank 17
Rank 17

I don't understeand some of this guys,they had received those freebets without wagering a cent and they want to extend them after it expired,because they forgot

The other one won a unibet open prize and they want to give away or exchange it

WTF!? if I was on unibet,punishement would be not to extend freebets and do not switch packages,why are they taking part in competitions if they don't care?

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Moderator
Moderator
It's not about punishment @Boby, it's more about understanding players and helping them the best we can within the moral brackets of doing buisness. @jerry took part in multiple competitions, one of them being the Community Fantasy Sports one in which we handed out quite allot of free bets, some of them after the WC ended. Now with a decrease in matches we decided, that as a one time exception we will revive some. I emphasize one time because this is not a service we usually offer as a company but luckely we have a bit of room to play around here in the Community.

/Ray
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