dili123in Posted June 21, 2018 Share Posted June 21, 2018 Won a prize on extra time promotion on sunday.it says you will get a message within 7 days to claim your prize.any other winners here got any message.i won on sunady and still havent got any message Link to comment Share on other sites More sharing options...
RayL Posted June 21, 2018 Share Posted June 21, 2018 Hi @dili123in amd welcome to the Community :) Congratulations on the prize. I can confirm that indeed you have won a prize on Sunday. I'll write you a Private Message with the details here in the Community. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
GothMoth Posted June 22, 2018 Share Posted June 22, 2018 @RayL could you check if I've won something please?There was a message that I couldn't read and later the prizes weren't shown. This happened 1h or more before 23:59 CET.Maybe they had been won for the day, I don't know :wonder: Link to comment Share on other sites More sharing options...
steppek77 Posted June 22, 2018 Share Posted June 22, 2018 @dili123in wrote:Won a prize on extra time promotion on sunday.it says you will get a message within 7 days to claim Congrats, @dili123in . During the WC in football, it is so many promotions in casino, sports betting and poker ( it is overwhelming), so I think it is not so easy for the moderators to fix everything at once :) But I am sure you get your winnings. Link to comment Share on other sites More sharing options...
dili123in Posted June 23, 2018 Author Share Posted June 23, 2018 got it sorted,excellent customer service from unibet.Time to recommend my friends to unibet Link to comment Share on other sites More sharing options...
steppek77 Posted June 23, 2018 Share Posted June 23, 2018 @dili123in wrote: got it sorted,excellent customer service from unibet.Time to recommend my friends to unibet That is great, @dili123in . I knew you got your winnings. And of course you have to recommend Unibet to your friends. Because you get no trouble with the deposits or withdrawals.Even you can read here in the Community that clients have "problems" with this and that, the moderators fix it for you.Believe me on that, because I have been a member of Unibet since 2005. No trouble at all with the serious things 😃 Link to comment Share on other sites More sharing options...
GothMoth Posted June 23, 2018 Share Posted June 23, 2018 @GothMoth wrote: @RayL could you check if I've won something please?There was a message that I couldn't read and later the prizes weren't shown. This happened 1h or more before 23:59 CET.Maybe they had been won for the day, I don't know :wonder: @RayL now I checked and the rewards are still showing while yesterday the "Goal" box disappeared long before the deadline.Maybe the reason is they had been won already, but there was a message on the left side which I couldn't read and then the announcements stopped. Link to comment Share on other sites More sharing options...
RayL Posted June 24, 2018 Share Posted June 24, 2018 Sure thing @GothMoth, I sent an inquiry e-mail now to check if you won something and get back to you as soon as I receive an answer :) /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
GothMoth Posted June 24, 2018 Share Posted June 24, 2018 Thank you very much @RayL 😃Probably I won nothing, but hope dies last :laugh: Link to comment Share on other sites More sharing options...
Mcdee Posted June 24, 2018 Share Posted June 24, 2018 How do you know when you Have won? I got an goal! Box there but i dont know what it means? Is it a win? Link to comment Share on other sites More sharing options...
RayL Posted June 26, 2018 Share Posted June 26, 2018 Hi guys @GothMoth and @Mcdee. We've double checked the logs from Play and Go and your details are not in the winners list. I am trying to get my hands on an actual pop up which players see when winning a prize, no promises though as it's not the easiest info to acquire :)@Mcdee, when a prize is won the player is contacted by the Marketing team to confirm the shipping details in the case that he/she would like the prize. A cash alternative is offered as well./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
GothMoth Posted June 26, 2018 Share Posted June 26, 2018 Thank you for the check @RayL it seems the only list I've been these days is the one of the losers :laugh: Link to comment Share on other sites More sharing options...
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