lilybignell Posted February 13, 2020 Share Posted February 13, 2020 Is it normal to get my proof of ID approved and my address is still pending? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted February 14, 2020 Share Posted February 14, 2020 Hey @lilybignell and welcome to the Community!This happens from time to time, in cases such as this. The picture of the ID was sufficient but the picture of Proof of Address was not and had to be re-requested. The latest submitted documents is now pending review and will be sorted as soon as possible. :) I'll let you know if there's any changes during today! Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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