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bobbloomer Rank 10
Rank 10

Was wondering when winnings for this are paid out?

tourney.png

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Nospheratu Rank 13
Rank 13

Should be immediately after it ends

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bobbloomer Rank 10
Rank 10

I'll contact support.

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Moderator
Moderator
Hi @bobbloomer, cash is paid out immediately after the promotion has ended. I can see the funds added to your account 28/01/2019 , 23:59:51. You can see this transaction in your account history as well.

/Ray
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bobbloomer Rank 10
Rank 10

@Ray-Unibet

Nothing there. I've been through the history several times before and after posting here and speaking to Sanjay on live chat (who haven't got back to me yet).

Sanjay said on January 30th   "20:42:47 [Sanjay] Okay, thank you Colin, from what we can see, you have came 245th and the amount has not been added. We will forward this to the relevant team and they will resolve the matter for you."

 

 

However, If you can show me where the £10 credit is then fair enough.

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Moderator
Moderator

I've attached it below @bobbloomer, it's odd though that you don't see it in the history. I can provide with more info via PM if you would like me to.

Casino payout.PNG

 Apologies for Sanjay's slipup as well by the way, he must have missed the payout when he advised you.

/Ray

 

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bobbloomer Rank 10
Rank 10
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