Po Posted June 28, 2019 Share Posted June 28, 2019 Disaster! I’ve been playing on your casino for years, but find the new presentation of the games a real disaster.To only be able to see a few games at on time mekes it really hard to find the interesting games. If you will continue with this way of presentation, I guarantee you will lose me as a customer. I will really appreciate an answer to what advantages there are with the new way of presenting the games.Peter Olmert Link to comment Share on other sites More sharing options...
Livertool Posted June 28, 2019 Share Posted June 28, 2019 To me it looks the same as before??? Do youmind taking screenshot or something? Link to comment Share on other sites More sharing options...
Appyammer Posted July 2, 2019 Share Posted July 2, 2019 I absolutely agree, have stopped playing now because it is so frustrating. Every time you change game you have to go right back to the home page and go through all the filters again, even then it no longer shows “all games” as small icons so it takes an age to find your old favourites. What a shame, I use to love this casino! Link to comment Share on other sites More sharing options...
Fredrik-Unibet Posted July 2, 2019 Share Posted July 2, 2019 @Po @Livertool Hi,Thank you for sharing your feedback. This can only related to the native iOS app which was updated recently. It does indeed feature a new layout and navigation. I am not sure you are aware or not but recently before Christmas Apple started rejecting a lot of gambling related apps. Without any clear communication (until recently) the whole industry has been trialing various changes to get their app updates approved. With this recent approval from Apple, Unibet is one of very few companies that have gotten an approval - the first in a very long time. Apple has now clarified their rules and told all app developers (companies) that if they do not comply by September 3rd the app(s) will be removed. The new rules will be a massive challenge to the industry and there's a lot of ongoing work. So.. the new lobby that you dislike was an attempt to try something different in order to have an approved and updated app. Will it stay? We will see, we are investigating next steps.If you are interested in reading more about the changes to the app store guidelines click here.Kind regards, Fredrik 1 Link to comment Share on other sites More sharing options...
Appyammer Posted July 2, 2019 Share Posted July 2, 2019 Please let me know if it doesn’t stay, I look forward to coming back to Unibet as I am missing it already! I appreciate your speedy response but unfortunately the new design just takes the fun out of playing! Link to comment Share on other sites More sharing options...
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