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ezkilzon Rank 3
Rank 3

would not start in realmoney mode. It works with fake money. Java is on

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Moderator
Moderator
Hi @ezkilzon, welcome to the Community Smile
A screenshot would be highly appreciated in this case, this way we can send the issue to be checked by our Casino team. Did you try launching it in a different browser perhaps?

/Ray
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ezkilzon Rank 3
Rank 3
ezkilzon Rank 3
Rank 3
Looks like this. Tried in IE and Chrome (worked in Chrome all the time before). As I said, when I change to notreal-money, it works fine...
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ezkilzon Rank 3
Rank 3

I tried around ten other games, and they all worked fine.

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Moderator
Moderator

Cheers for the screenshot @ezkilzon and sorry for the slight delay in service. What happens whe you click on the lock and select "Allow"?
Please note that the result might differ if you choose "Allow (default)" ant the slot won't launch.
Some slots are Flash based like this one and others run on HTML5, so indeed there is a chance that some of them launch and others don't.
LFlash Lock.PNG

 Flash Allow.PNG

 

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ezkilzon Rank 3
Rank 3

Notice that it appears like flash is not allowed, but only in "real money"-mode. That is the strange thing about it. In "fake money"-mode it works fine. I wrote this a couple of times now. I have cleaned cookies and so on, Notice that it appears exactly the same when I use Microsoft Edge instead of Chrome. It`s frustrating cause I only use Unibet för this game. 

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Moderator
Moderator
Okay @ezkilzon, sorry for the back and forth, it's essential that we have all the info needed in order to pinpoint an issue. I've sent this to be checked by our Casino Expert, when would you say that the problem started. was it before you started this thread?

/Ray
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Moderator
Moderator
@ezkilzon, I just received an update from our provider regarding the slot and I am afraid it's not good news. The game is being stopped I'm afraid. Providers are working towards shifting all Flash based games to HTML5 and even though this shift will happen unnoticeably for 99% of the games, this one is being discontinued I'm afraid. Thanks for your patience and sorry for the inconvenience caused.

/Ray
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