AbuzAltair Posted November 18, 2017 Share Posted November 18, 2017 two months and still the same bug already contact support chat & email no solution yet hope you fix it or change promotion game before that happen everything work good Link to comment Share on other sites More sharing options...
Magicadil Posted November 18, 2017 Share Posted November 18, 2017 Might be a country thing. I'm in Canada and like 80+% of the casino games are blocked. I debateShould I smile like everything's good and pretend that life is greatOr should I let the world see the real me and not hide this painI tried to be like the rest of y'all, sorry I just can'tI'ma probably die this way Link to comment Share on other sites More sharing options...
AbuzAltair Posted November 20, 2017 Author Share Posted November 20, 2017 no i don't have any restriction with netent games work fineonly this game mega fortune dream don't workand i can open it from different casinos only unibet has issue Link to comment Share on other sites More sharing options...
JeppeL Posted November 20, 2017 Share Posted November 20, 2017 Looks and sounds like the strangest case of the week, we'll get in touch with the casino team tomorrow to hear if anything else is needed for them to investigate @AbuzAltair./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
JeppeL Posted November 21, 2017 Share Posted November 21, 2017 @AbuzAltair I saw that a case had been opened up on it earlier and it is indeed a country restriction, this is the information we got from the casino team:Jurisdictions where Netent Licensed Customers must not offer Netent Pooled Jackpot Games and mobile versions of Pooled Jackpot Games (Hall of Gods, Arabian Nights & Mega Fortune) even if a Local License is held:AustraliaAzerbaijanChinaDenmarkIndiaIsraelItalyJapanMalaysiaQatarRussiaSpainThailandTunisiaTurkeyUnited Arab EmiratesUkraine/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
AbuzAltair Posted November 22, 2017 Author Share Posted November 22, 2017 really bad news :waterfall: feelsbadman no more happy hours spins for me hope you change the promotion game Link to comment Share on other sites More sharing options...
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