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Campaigns, promos and bonuses


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@ReCorpH wrote:

Hey @XY,

I hope it's not intended like this but:

https://www.unibet.com/promotions/poker-promotions/prize-drop

When you click on the promotion it takes you to "poker frontpage" which then has a banner to the promotion. I'm assuming it should go directly to the promotion page and will report it forward. Thanks! 


Thanks for quick intervention! :atisfied:

You are right...if I go that way,things works fine.

I guess,link to that promotion,through promotions page section,is bad/wrong linked.

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@ReCorpH wrote:

Yes, it was just a wrong link on it but all good now! And it was correct on other sites on different languages, just the .com was affected. :)


Got it! :happy:

Now just adjust those drops towards mine aliases,and we will became best friends. :laugh:

I guess You are now part of this community,so a few words about You,under "Meet the Community Team",would be appreciated.

If You would be fine with that,of course. 😃

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  • 2 weeks later...

I wager lots of money here especially on slots. I do appreciate the fact that you run only highest rtp version on any game BUT... how do you not offer me at least once a week.:or month... This year I received a 25$ freebie with 20x this wager after almost 1k lost the week before. Any other casinos I play at would have snap me a 100$ wager x5 or x10. I am not complaining here but is it because you have no interest in canadian market? The few promos you sent me were for evolution provider.. It's geo locked from canada. Try to explain that to customer support lol... the staff is so funny sometimes..barely understand the basics .:: you say wager or provider and they ask which city are you referring to sir? Poker

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@Livertool wrote:



You get additional 40 spins too if you claim them every week for a month. If you didn't notice it ;)

https://fi.unibet.com/promotions/casino-promotions/legendary-games-1 


@RayL 

Can you check this as i have't received those extra spins thou i know some have.

Just a sidenote if this is the reason that i did claim all those offers but in one week i accepted the offer but forgot about it and made deposit only next week so in that week i claimed two set of spins. It don't say in rules that you would have to do it every week but that is the only reason that i can think of why i haven't get those. Besides fact ofc that you didn't pay spins to all at same time :Laugh: But that isn't usually the case.

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@Livertool wrote:

Is this promo active? Used to be but for couple weeks haven't been. Now promo banner has come up again but there isn't any pending offers in my freebets as there used to be earlier when promo was active. @ReCorpH  @RayL 

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@Livertool, the promotion seems to be offline indeed, not sure over the reason though. I can follow up with the promotion owners tomorrow to see if we're getting it back or what's happening OK? 

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  • 3 weeks later...

@ReCorpH 

Easter calendar had 2€ for virtual sports and it saud it has to wagered 4 times in virtual sports. Anyhow when i accepted bonus it shows 2000€ wagering in other products and says 1x turn around in virtual sports??? 

So first i have to turn around 2€ bonus once in virtual sports and then 3 times in any product? Or what?

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Hey @Livertool,

Can you check all the categories of wagering if you still have it active? If the one on the right is Virtual Sports? It looks like it's made deliberately so the wagering on every other product is huge, but on Virtual Sports it's 1x. 

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@ReCorpH 

I don't remember if there were virtual sports in one of them but they all showed 2000€ of wagering. And isn't that  90 ball there bingo yet it says you can't wager in bingo :wonder: Anyways, wagered it already so no problem but maybe it could be done more clearly next time :)

But while we are at it, can you check if they need anything else for my account verification? They asked it on saturday, tupas verification was approved right away but passport and address still pending. I know it says 3-5 days but just in case that they want something else and forgot to ask 😏

And why this pop up has to come everytime when i´ve uploaded all that has been asked? And what would happen if counter would go zero? They would freeze/close account or nothing would happen so useless to remind?

verifi.thumb.JPG.c604410a0c484ad61a130f41ab00279c.JPG

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@ReCorpH wrote:

Hey @Livertool,

Can you check all the categories of wagering if you still have it active? If the one on the right is Virtual Sports? It looks like it's made deliberately so the wagering on every other product is huge, but on Virtual Sports it's 1x. 


For me it was 4x in virtual sports not 1x, and all other porducts has the same 2k wagering requirements.

 

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Alright thanks @Livertool and @psrquack, I'll try to find one active one. 

If the counter runs to 0, it'll create some blocks to prevent part of the usage on the account. It will be gone once the uploaded documents have been approved. :)

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@ReCorpH wrote:

Alright thanks @Livertool and @psrquack, I'll try to find one active one. 

 


But every 2€ staked in virtual sports reducted 500€ from those wagerings so after 8€ of bets in there, wager was gone. I placed one livebet in the middle of wagering and it did lower wagering too but not so much as virtual bets. It was pretty confusing :D

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Yeah it seems to not be what the promotion T&C states. Might be that they are just counting Virtual Sports as 500x wagering. 

@psrquack unfortunately I need to find an active one with balance to show the correct wagering in the right tab :D But I'm getting this now courtesy of @pinki and we can get it sorted out! 

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Accidentally due to a springcalendar-promo confusion, cancelled the wrong offer, so now i'm afraid to deposit anything cause it'd turn into bonusmoney with a 25x wagering requirement..
Could you please delete all my ongoing active bonuses, @ReCorpH ?
Cheers 👍
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@ReCorpH can you have a look on my account? I "saved" an offer from the calendar and deposited today, and it shows i should be able to use my freespins. However when i click on the game, i dont have any freespins there. Maybe its just me and i dont see where to add, so please advise 🤣

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I wanted to spin badly, so why not, i gave a chance to the offer of today. It was a huge mistake, this sh it Hat game gave me back 50% of my money in 300 spins, but there is a general problem too. The hungarian site says i need to play for 6500 Huf to reach the 1st level, when i open the game it says 7000 Huf. Lul... Let the team know please, thanks a lot!

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