XY Posted February 15, 2018 Share Posted February 15, 2018 This NETENT games are slow to me.Does somebody have a similar problem?Technical department,what kind of video player do you recommend to have?Shockwave or some other? *dont have a problems with other suppliers Link to comment Share on other sites More sharing options...
XY Posted February 15, 2018 Author Share Posted February 15, 2018 Just to add:Starburst works well Link to comment Share on other sites More sharing options...
JeppeL Posted February 15, 2018 Share Posted February 15, 2018 I hope it's alright for you @XY, but I'll let this sit for a day or two to see if anybody else are experiencing the same or knows of how to make it work. If we don't get anything, we'll get in touch with the tech department to hear what they think!/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
evia33 Posted February 17, 2018 Share Posted February 17, 2018 Really slow...and after 5-10 minutes the sound just disaper....you have to refresh the page...and after 5 min again... Link to comment Share on other sites More sharing options...
XY Posted February 17, 2018 Author Share Posted February 17, 2018 I don't have a problem with sound, but game is in slow motion. When free games are on,they least 1:30 min. *same problem in Firefox (browser),using Chrome.**Game:Fruit spin Link to comment Share on other sites More sharing options...
Ken-Unibet Posted February 20, 2018 Share Posted February 20, 2018 Hello,I checked out the Netent slots for you but I am having a hard time replicating the issue. I do not see any unusual signs of Netent slots, mainly bonus rounds, getting into a slow motion state even after a while of gameplay.I would suggest checking if your browsers, any certain devices you are using are fully up to date and establishing a stable internet connection.Please feel free to post a video of your problem if the problem persists so we can look into this further for you.Best regards, Ken Link to comment Share on other sites More sharing options...
XY Posted March 2, 2018 Author Share Posted March 2, 2018 @JeppeL Can you remind Ken-Unibet about this problem. I sent him video clip (PM),but he is not so active here.If he is around you...Have the same issue with Asgardian Stones,product of NETENT. Link to comment Share on other sites More sharing options...
RayL Posted March 3, 2018 Share Posted March 3, 2018 Hi @XY, I've sent Ken a reminder to check his private messages and get back to you :) Let me know if I can help out with anything. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
XY Posted March 3, 2018 Author Share Posted March 3, 2018 Hi @RayLThanks.Games from NETENT are in "slow motion" to me,I guess they are using some more advanced 3D or something similar,therefore, maybe I need to install some other player. Dont have a problem with other distributers. Link to comment Share on other sites More sharing options...
Ken-Unibet Posted March 7, 2018 Share Posted March 7, 2018 Apologies for my slow reply on the matter as I was out of office these past few days. I have received your video replicating the issue you have been experiencing and have contacted Netent directly to provide more feedback on the possible cause for your issue. I can't tell you how fast I will receive an update for you but I will make sure this is followed up from my end and provide you with an answer as soon as I am able to. Link to comment Share on other sites More sharing options...
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