Boogiesan Posted July 17, 2020 Share Posted July 17, 2020 Hi there,been looking for over a half an hour for the custumer service but didnt found it..I was gambling with 20€ and suddenly my game was stuck.. Waited over 15minutes, then refreshed the page but got blackscreen in the sweet bonanza game..since i had 5 or spins left I am asking myself what happend? I've been playing this game several months but never experienced this kind of things..hoping to get an refund of my 20€ or atleast a decent explanation.. Sincerely Kenneth. Link to comment Share on other sites More sharing options...
Purps Posted July 17, 2020 Share Posted July 17, 2020 @Boogiesan wrote: Hi there,been looking for over a half an hour for the custumer service but didnt found it..I was gambling with 20€ and suddenly my game was stuck.. Waited over 15minutes, then refreshed the page but got blackscreen in the sweet bonanza game..since i had 5 or spins left I am asking myself what happend? I've been playing this game several months but never experienced this kind of things..hoping to get an refund of my 20€ or atleast a decent explanation.. Sincerely Kenneth. Hi @Boogiesan The live chat is pretty well hidden, but here is a short video of how to get there.Hope it helps :Smile::Thumbsup: 1 Link to comment Share on other sites More sharing options...
Jami-Unibet Posted July 20, 2020 Share Posted July 20, 2020 Hey @Boogiesan,It looks like the round got released shortly after, does the game open normally now? Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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