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Promise New member
New member

Starburst have been broken for 2 days in the app. There is difference with iOS or android so it’s not phone related. Web based works fine. Reported it yesterday but still loading bar never comes up.

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Moderator
Moderator

Hi @Promise, welcome to the Community Smile
I believe this was reported already and is an issue that is already being looked at. Apologies for the inconvenience caused none the less, our guys are looking into fixing this ASAP. Thanks for reporting it.

If you feel this answer was helpful, please feel free to click the "Accept as Solution" button on this comment.

/Ray

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Fly1978 Rank 10
Rank 10
i cant play the game anymore. just on unibet..... a friend played with the labtop and can play. so i loged in and try.... cant play..... not on starburst and not on jumanji... still no freespins for me.....
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Fly1978 Rank 10
Rank 10

not in app and not online.... history empty and start over my phone or tablet

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Moderator
Moderator

@Fly1978 and @Promise, are you guys still experiencing these loading issues? We might need to take an individual look at your devices settings if so. The more information you guys can provide the better but usually we request: Device maker/type, a screenshot of the "About" section from your devices settings. Please feel free to post it below. 

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