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@Jeppe-Unibet, have you heard anything from the supplier about this yet? (I'm starting a new topic because this was only brought up as a side note in another thread where the main issue has already been solved, and I haven't seen any updates there since, so it may have been forgotten. Pasted the previous conversation below, so you know what the heck I'm talking about. ) Valkyrie wrote: Btw, @Jeppe-Unibet on the subject of wonky notifications, how come some mentions (the @username thingy) generates a notification and/or email, while others don't? It's a bit confusing and if it only works sometimes it's hard to know if you've gotten someone's attention or not. Jeppe-Unibet wrote: @Valkyrie It's the first I've heard of this, it's supposed to send an email every time. Can you remember perhaps a few posts there you are mentioned but didn't get an email? If not, I'd like to you let us know when it happens again so we can investigate I did get a notification and email for this one. But today I got several mentions in this topic: https://www.unibetcommunity.com/t5/Community-Promotions/Post-of-the-week-week-31/m-p/19551#M4131, :smileyhappy: but when I check now I only received notifications for yours (the main post) and kokkini's. But it's happened before too. Sometimes I've had a notification waiting in my account when I logged in, but got no email - sometimes I've gotten neither, so it was just pure luck that I opened the topic in question and saw my name... I don't know if the people I've mentioned have received notifications or not, however. I've reported this to the platform supplier, as it doesn't seem to be something we can fix. I'll keep you posted - right now I can't say anything about when this will be fixed, but I hope to get an estimate next week @Jeppe-Unibet, you said to let you know if it happened again - and it has a number times now. Aside from the one mentioned above, here are a few examples where I didn't get an email, but had a notification on my account when I logged in: https://www.unibetcommunity.com/t5/Community-Promotions/Weekly-Rewards-week-37/td-p/29621 https://www.unibetcommunity.com/t5/Community-Promotions/Weekly-Rewards-week-41/m-p/38242 https://www.unibetcommunity.com/t5/Community-Promotions/NFL-Competition/td-p/27932/page/27 (Magicadil's last template post) And for this one and a few others I didn't even get a notice on my account: https://www.unibetcommunity.com/t5/Community-Promotions/NFL-Competition/m-p/39923#M7531 Has this happened to anyone else (i e not getting notification emails and/or "in-account-notifications")? Because I'm guessing there are a lot of members who don't log in every day and if the email notifications aren't working properly it could lead to people not receiving information in a timely manner and missing out on important announcements, promos or competitions where one has to join within a certain time frame etc. And if you don't get a notice in your account either, it's really easy to miss a mention - unless you just happen to open the thread in question at the right time.
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