Discover and vote on bugs, if you’re also affected by them, or submit your own bug report, to make Unibet better. Use the status and label filter options below and then see the matching bugs in the list further down.
Another sunday,another day full of bugs,this is unacceptable and i demand a refund immediately 1500 spectrum tournament ,played until the add-on,this time the addon button appears,i click it no add-on added, button dissapears No add-on in the exoplanet for like 3 weeks,now the spectrum,no refund added,this is disrespectful for the players time and money Now i try to register to flip to nebula ticket, technical error #4,tried it like 10 times
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hi, i'm having problems with the community page,it doesn't show the last discutions in in the Competitions section shows wrog date of last disscutions,same problems on mobile where i use different internet provider
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this is so enoying, I just decide to trust the app again... and now a bug like that... message telling me download need to take several minutes depend on the connection come on why this app is having troubles like that
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As already mentioned many times there are still connection problems and crashes over an year after the release of the v2.... The disconnections/freezes of the client have been even more common after the last update There are few screenshots of the events and the dxdiag which might be helpful:
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This happens pretty often. When i register to a re-buy MTT just before registration closes, i'm sat alone at the table and forced to wait a minute or so until the start and then the end of the add-on period, without the option to make an add-on. If other people also late reg and are sat to my table, they seem to also not be able to make an add-on.
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Opening this thread, because every now and then there's all kinds of typos seen in official texts. Starting with this one from the Finnish deposit-page. Not very representative for company, nor appealing to see it if you're are new customer. Been there for ages.
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2nd: Tonight I have been disconnected several times, and I JUST NOW busted out of a €10 sng after betting out with KJsuit and being disconnected. I have to force-quit the app and restart, or nothing happens. Then write username, write password, tick tock, !!! Back in I see the hand would have been won by me but someone raised me out of the hand. So I get angry and call some lowstacked fish with K10 from the button, but another guy joins in and wins the hand and I bust, thank you Unibet. THIS IS NOT OK!!! So, get this disconnection-thing fixed ASAP. I can browse and do other things, it´s not on my end. And I see people all the time losing connection, right!!?? At the same time it´s the issue of UN & PW: why isn´t my username and pw stored in the app? I have to rewrite it all the time.
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Win 10 Table has been out of H4H for about 5 minutes but the "Waiting for other tables to finish" is still at the top of the table. I've had this witht eh "waiting for players to rebuy" as well. Only seems to have appeared since .16 release. Also stayed on the final table #thinbrag
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I was registred to a shooting star bouny tournament but could not login after a disconnection. Unibet`s pokerprogram has done it again.... I have lost several euros in my efforts to play poker here because of this bad behaving pokerclient and demand a compensation for it . NOT a pokerticket. I want real money because I´m NOT going to play poker here anymore. I have had enough of this "pokerclient"
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I saw this little error in one of the challenges yesterday: It says: call a bet from BB preflop, and win the hand preflop. Mission impossible!
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Hi, I'm new to Unibet poker and have also installed the app on my Samsung S8+ from the Android Play site but I find the app will occasionally freeze if I go to another app and then when I reopen Unibet poker it's just a black screen or not responding at all. To make matters worse, it has gone completely black twice in the middle of a game when I haven't even left the app or table I was playing at all. The first time happened last week during a 100€ heads up SNG which I was close to winning and it left me a bit annoyed to say the least. To be fair to Unibet I called customer service and after a few days they returned my 100€ after (I assume) they looked at the logs and saw I was winning 1800 to 200 and then just disappeared. When I eventually managed to frantically log on to my laptop I was down to 300 and could not save the game. The second time has just happened now during a 10€ buy in heads up SNG bit luckily I managed to immediately log in to my laptop and the game came up when if only missed 4 or 5 hands. My wife also has the Unibet app and has experienced similar problems. We have both uninstalled and reinstalled the app. Does Unibet know about these problems? Has anyone else experienced this? I can't believe we are the only two. I really hope they can fix this because I really like the app layout and user friendliness but I cannot risk playing anything bigger than 10€ buy in heads up SNGs in case it freezes when I'm away from laptop. Anyone any info on if this is being looked at? jozef2020
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Hi I used to love Unibet even tho the software is not very good. But now its literally unplayable. two or three months ago my game started crashing randomly, I have no idear about what triggeres exept i know i can not minimize a window, it makes the software crash alot. But the last three times I have opened the software it just crashes instantly after a tabel opens. Here is some screenshots of me testing if the bug had been fixed. You can keep my 2 euro if its gets fixed soon XD
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10 eur Deep Stace 600 gdt. Late reg open for 14 levels, in the tournament list it says its syill open but the reg button is disabled and in the lobby it says that reg is closed. It had still 3 minutes to the break (says 44 sek in the lobby pic since i ps that after) and level 15 starts after the break. Its 9 itm but 27 players still in so I cant se any reason for the late reg to be closed so it must be some kind of bug here.
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Hello,I was playing 4 cash tables today when suddenly every table turned white and the "blablabla stopped working" message appeared and I had to close the client,and all the money I had invested in the hands I could have lost/did lose(I didn't check).The same thing happened twice yesterday.My computer runs on windows 7 and I have no problems with crashes on any other poker room.
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Good evening ladies and gentlemen, let me tell you a short story about the troubles of translators and the rules of rugby. Last friday I have tried to figure out the meaning of this bet type: I looked like Winne the Pooh and checked another game if I could find the solution of this mystery. I found this one: Ooops, it seems this bet has 2 different translations, so I have contacted with my local live chat agent and asked for some help. Agent A. was extremely busy and after I was waiting a while she told me that the sportsbook guy can help me at the moment but she will email me with the answer. I was wondered that no one from the sport department can interprete a bet type but I thought it's Easter so they are on holiday. I asked the Live Chat Agent today again because I didn't get any response from her. The long and unnecessary procedure started again. She didn't remembered her promise so I should gave the infos again. She asked the people around her but again nobody couldn't help. I tried to ask her about the original, english sentence but she was powerless again. So after one hour useless chatting (last friday and today) I wasn't closer to the solution. But I didn't want to give up and searched for a live rugby game and checked the original, english betting offers: Mystery solved. Conclusion: figure out in which things livechat can help you and in other things try to find the solution yourself.
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There is a persistent connectivity bug that causes me losses I had to switch to browser-client and because I had "table prioritization" went all-in in the wrong tourney. Also my stacks were severely diminished while disconnected - 2 of the MTTs were near the bubble and I finished at 8 and 9 place. There were good chances to finish in the money at least in Multiverse , as I had 30BB before the disconnection and 10min. later when opened the web-client( which caused the unwanted all-in) I had 14BB... As you can see the problem is on your side:
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Hi! I just got a client freeze that affected my eq alot. The client disconnected and didnt re connect, I closed it since that usually the only thing that works but this time i couldent log in again. I went to my android but it had to update software again(?) did that couple days ago so it took time.The tables that were hardest affected was a 10 eur hu sng were i was blinded down to 3bb ish and a 5 man 10 eur sng where we played 3 handed with me being chiplead 6-7k va 1.5k and 1.7k . I now busted both thoose sng:s due to the freeze. I can ofc send my dxdiag and log files for the 50th time if u want them. (Sorry about my tone, Im not angry just a bit frustrated and I have sent them alot of times but I never hear anything back. ) I have not contacted live support since its just a waste of time and patience to try explaining to them why its an issue to be auto folded in HU, hope its alright I come straight to u guys since only time I get respons is here in community! (Thank you for that, you are the best)
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