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Update fail on ios

Hello,

i'm using an iphone 6 with 9.3.3 ios. Since the last update, the app won't work. I tap the app and it simply crashes, no error, no nothing. Does anybody else have this problem?

thank you.

4 Comments
Rank 21

Did you try reinstalling?

Sometimes an installation file can be corrupted Smile

Moderator
Status changed to: New

Hi @Spd, I'm adding Cedrik to this, he will be the one who can help us out here. Could you try re installing the app in the meantime like @VikingsAF sudgested and let us know how it went?
/Ray

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Spd Rank 4
Rank 4

Hello. I did reinstall the app, multiple times but that was not the fix. It was the version of the ios. I updated the ios and it works fine now. Thank you.

Moderator

Glad to hear it's solved Smile let us know if there's anything else we can do.
Good luck to you!

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