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Unknown error -999

Hello, when i try to login to my account every time i get an error "unknown error -999"

Any solutions? 

25 Comments
Rank 8

 i forgot to say that I'm trying to connect on a Android device and it worked until yesterday... 

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Rank 22

Ecko wrote:

Hello, when i try to login to my account every time i get an error "unknown error -999"

Any solutions? 

Turn your phone upside down and you will notice that prince of darkness has taken over your account ....

Solution: Listen to Led Zeppelin backwards and you will find password to gain control of your account again.Tongue


 

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Rank 8

I think i want what you smoked... 

Rank 22

No, you don´t Cheeky

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Rank 8

Yeah, keep it to yourself you cheap HeartHeartsHeart... 

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Rank 22

But for real, have you tried different browser and checked you have the latest updates?

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Rank 8

I'm on android app and I tried to reinstall it but the same shiitt happens, don't know what to do next... 

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Rank 8

I think the problem is on their app or something... I've installed it on the second android device and the same error appears when I try to log in... 

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Rank 24

Welcome to the commuity, @Ecko! Smile

Sorry to hear that you're having issues with the app. Can you confirm which one it is? - poker, sports, casino?

Also, what phone are you using, and what version of Android are you running?

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Rank 22

Ok, that is where my knowledge ends. Use the browser version if it works until they got it fixed if the problem is in app.

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Rank 8

Poker app on Sony Xperia Z4 Tablet, android 7.1.1 worked until last night. 

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Rank 8

Thank you LIVERTOOL

Rank 14

Same issue here, iPhone . Gonna try later😄

Rank 24

Checking with the poker team. Will keep you posted Smile

Rank 8

Thanks for your reply, I think for sure now  it's them, not me. I'm going to try later to and stay calm... 

Rank 8

Thank you. 

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Rank 15

Been getting the same problem since yesterday, it usually lets me in after a few attempts. First problem i've had logging in on my mobile, a galaxy s6 i think.

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Rank 24

Seems to be an issue affecting more or less all users of the app. The guys are looking into it and I'll let you know, when I have an update. Apologies for the inconvenience! 

Rank 8

Great, thanks for your reply. 

Rank 20

Works here with galaxy j5 and 6.0.1 version.

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Rank 8

Yup, works for me to now, we will see if there will be any problems on the future. 

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Rank 24

No update on the case yet, but guessed it's fixed Very Happy

Will update when I have an official confirmation Smile

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Rank 5

Yesterday the poker Android app worked great but now I get the 999 error. What can I do? I reinstalled the app but it didn't help 

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Rank 5

Now it works Smile 

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Rank 15

It's still happening @BonusPater, intermittently i guess.

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