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Software problem

I can't log in to poker pc software. Everything is ok, until I click log in, because after that there's whte screen. In the morning everything was ok, on mobile app there's no such a problem, software reinstall (I download newest version of app) doesn't help, what else I can do?

 

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19 Comments
Rank 11
The same here on PC, white screen.
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Rank 10

And now I see, that same problem is on unibet site, when I want to log in I've got white browser screen.

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Rank 8

+1 Same here

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Moderator
Status changed to: Investigating

Thanks for flagging this guys, I've moved it to bug reports so the devs can have a look at it ASAP. Am I right in saying that the issue was a temporary one ant all is back to normal? Needless to say but appologies for the inconvenience. Happyshy

 

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Rank 11

Still can't log in on PC and chrome browser. Only on tablet i'm able to log in.

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Rank 15

Have the same problem. I assume that all of us are Polish. I can't login to(can log in only to mobile poker app) my account since around 2PM after some changes with the access to the unibet site (pl.unibet-10.com/ instead of pl.unibet-9.com/)   So there is no problem with poker software but with to run unibet in Poland

Moderator

@Anarch9@seetank@Janek@FirstVillain, can you guys please mail me with the poker logs and screenshots on contact@unibetcommunity.com? They will surely be needed for the investigation. Thanks allot Smile

 

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Rank 10

I just sent e-mail to contact@unibetcommunity.com

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Moderator
Status changed to: Investigating

Thanks @Anarch9, received and forwarded it to be checked.

/Ray

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Rank 11

@Ray-Unibet e-mail sent.

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Moderator

Thanks @Janek, forwarded yours as well.

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Rank 11

@Ray-Unibet I'ts OK now, able to log in.

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Moderator

That's great news @Janek Smile How's the situation on your end guys @Anarch9@seetank@FirstVillain?

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Rank 15

@Ray-UnibetEverything is OK.

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Moderator
Status changed to: Fixed

Awesome Smile I'll close this one as fixed then. Thanks for flaging it guys Ok

Rank 6

Same here, onlly browser works.

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Unibet Poker Expert

@NotAllWhite , still having this issue?

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Rank 6

Yes, when I start Unibet its like the client adjusts resolution on my laptop, then the lobby appears as white.

What are the common soutions for this issue?

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Rank 6

I attached a dxdiag file to an email and emailed contact@

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