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Promo mails

I have updated my settings and  declined receiving promo mails about latest news and promotions in the weekend. Unfortunately got one about especially personalized casino games yesterday. Please respect my decision and don't spam me in the future. Thanks.

19 Comments
Rank 27

Today I have received another promo spam. With all my respect please don't offer the sign out offer to our customers if you aren't capable to keep yourself to customers decisions. Thanks. @ReCorpH @Andy-Unibet 

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Moderator

Hey @psrquack,

Could you please PM me a picture of the email so I'll know where it's sent? Smile 

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Rank 27

Thanks for looking after this @ReCorpH. Those were the mails.

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Rank 23

@psrquack Maybe this was the joke, if you clicked yes, you get less promos if you clicked no you get flooded with promos. Rofl

Rank 27

Rofl

If yes, then I'm trapped.Very Happy

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Btw did you have the opportunity /confrimingsigning out from promo mails via popup due to the refresh of fata protection contract this weekend? I'm curious if this was a land based option or not.

Moderator

Hey @psrquack,

Thanks for the pictures. Could you PM me a picture that shows which address they came from and which address they were sent to? That is the only way I can track the origin of the promotions. Sometimes affiliates send emails of our promotions and they don't come directly from us. Smile 

Rank 23

I only remember i got some kind of pop-up before log-in both in the page and in the app but not sure what day it was, def the prev week, i remember because of the fast winds the Internet broke kinda frequently like now and at least in that day every time i restarted the app the pop-up appeared and i was thinking omg this will be annoying long term, but from the next day forward it didn't appear anymore and it's ok, also not much promos in the mail. Happyshy

Rank 27

Thanks for the quick response again @ReCorpH.

Unfortunately I can't, because they are "ingame" messages, so I can't add any further details. They are under my messages tab when I log in to the webpage. It seems i have given out fals details naming them mails. Sorry for that and thanks again looking after it.

Rank 27

Today I got the same message what I have written about. Refused the offer again. Could you check it please why they want to force me accepting the promo mails and offers so agressively @ReCorpH ? Thanks.

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Rank 25

#metoo

Rank 27

It seems you are going contrary against GDPR and customers will @ReCorpH , @Stubbe-Unibet  over and over. Would be awesome if you could stop this asap.

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Moderator

Hey,

I'm talking to the right department about this, but I also don't think it's against GDPR by any means, this is onsite messaging and has nothing to do with personal details and/or private messages or emails.

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Rank 27

Hey @ReCorpH 

did you receive any response from the relevant department?

Thanks.

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Moderator

No, nothing about this yet. If you wish, I can block all promotions from you which should block all onsite promotions as well. But that would mean that you will not be able to participate in any promotions either.

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Rank 27

Can you grant this would occur not receiving any promo mails in the future?

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Rank 27

@ReCorpH: And the answer from the relevant department says:

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Moderator

Hey, 

No, I can not grant that this will block the onsite promotions. I also have not had the time to see if I've gotten a response yet. Once you have opted out of email/SMS marketing, you will not receive email/SMS marketing, but blocking onsite marketing is a whole another thing. 

And I don't think anyone should even assume this to be possible, as it doesn't make any sense. You wouldn't walk in to a grocery store and expect them to hide their promotion flyers/billboards etc because you don't want to see them. Sure, you may tell them to not mail those to you, but having them there is a different thing.

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Rank 27

@ReCorpH:Thanks for your answer, but I would like to see the official answer from the relevant department. Would you so kind looking after that? Thanks again.

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Rank 27

Last bump @ReCorpH . Please check you mail list and let me know the answer of the relevant department. Thanks.

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