Have a problem in mobile client- Login failed: HTTP_ERROR (C56/H0)
Please help, Thank you.
@Dzydzan Sorry for not responding sooner! Are you still experiencing this issue? If yes, is it possible for you to please include a screenshot of the error, as well as mention what device you play from and the version of the operating system?
I can not enter the poker client on androidshows an error
@sirkosun Are you still experiencing this issue? If so, could you please mention which device your're trying to enter from and the version of the operating system?
Yes, the problem remained.
My device - Xiaomi Redmi Note 4X Android ver. 7.0 NRD90M, MIUI Global 9.0 (126.96.36.199 - NCFMIEI).
@Dzydzan and @sirkosun If you haven't done so already, could you please try to delete then app and download+install again from here: www.unibet.com/apps/poker ? There's a fairly good chance it should solve the problem, so let's give that a shot first
I've recently change my mobile operator and error is Login failed: HTTP_ERROR (C7/H0) - android v.5.1
I think its restricted access
That's definitely a possibility @TTABKATA, thanks for that! Care to mention the name of your new operator? Then @Dzydzan can see if he uses the same.
HTTP_ERROR code is different
In my case it's definitely restricted access because can't open www.unibet.com.
@Dzydzan Thanks for the information, just one more thing, after re-installing, did you try a different connection? Perhaps the same one you use for desktop?
@TTABKATA Sorry about that, not too much we can do about it at the moment
I know @Jeppe-Unibet it's not a problem
Now everything works!Thank you very much.
Today you're app updated and I have the same error. What to do?
@NinaK Sorry to hear that, we'll be sure to check it with the poker team, but first a couple of follow up questions: Are you getting the exact same error code as others in this thread or is it different? A screenshot would be much appreciated for the poker team to check as well as mention of the specific device and operating system
Let me know if anything!
I had a bug on all devices, now everything is OK
Hi @Nastysha96, how long have you been having the bug? And from what kind of device are you trying to open the poker client?
Thanks a lot @Nastysha96, I've forwarded the bug to the Poker team for them to look into - we'll update here once we know more!
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