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[Poker] [Mobile] Login failed: HTTP_ERROR (C56/H0)

Hello! 

Have a problem in mobile client- Login failed: HTTP_ERROR (C56/H0)

Please help, Thank you. 

21 Comments
Community Manager
Status changed to: Needs Info

@Dzydzan Sorry for not responding sooner! Are you still experiencing this issue? If yes, is it possible for you to please include a screenshot of the error, as well as mention what device you play from and the version of the operating system?

/Jeppe

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Rank 10

I can not enter the poker client on android
shows an errorScreenshot_2017-11-14.png

 

 

 

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Community Manager

@sirkosun Are you still experiencing this issue? If so, could you please mention which device your're trying to enter from and the version of the operating system?

Androidversion.PNG

/Jeppe

 

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Rank 4

Hello.

Yes, the problem remained.

My device - Xiaomi Redmi Note 4X Android ver. 7.0 NRD90M, MIUI Global 9.0 (9.0.3.0 - NCFMIEI).

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Community Manager

@Dzydzan and @sirkosun If you haven't done so already, could you please try to delete then app and download+install again from here: www.unibet.com/apps/poker ? There's a fairly good chance it should solve the problem, so let's give that a shot first Smile

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Rank 18

I've recently change my mobile operator and error is Login failed: HTTP_ERROR (C7/H0) - android v.5.1

I think its restricted access Disappointed

Community Manager

That's definitely a possibility @TTABKATA, thanks for that! Care to mention the name of your new operator? Then @Dzydzan can see if he uses the same.

 

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Rank 18

HTTP_ERROR code is different

In my case it's definitely restricted access because can't open www.unibet.com.

Community Manager

@Dzydzan Thanks for the information, just one more thing, after re-installing, did you try a different connection? Perhaps the same one you use for desktop?

@TTABKATA Sorry about that, not too much we can do about it at the moment Sad

/Jeppe

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Rank 18

I know @Jeppe-Unibet it's not a problem Smile

Rank 4

Now everything works!
Thank you very much. 

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Rank 6

Today you're app updated and I have the same error. What to do?

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Community Manager

@NinaK Sorry to hear that, we'll be sure to check it with the poker team, but first a couple of follow up questions:
Are you getting the exact same error code as others in this thread or is it different? A screenshot would be much appreciated for the poker team to check as well as mention of the specific device and operating system Smile

Let me know if anything!

/Jeppe

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Rank 6

Screenshot_20180224-142119.png

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Rank 6

lightshot_1519504799.png

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Rank 4

I had a bug on all devices, now everything is OK

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Rank 6
Erorr c56/h0
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Community Manager

Hi @Nastysha96, how long have you been having the bug? And from what kind of device are you trying to open the poker client?

/Jeppe

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Rank 6
Second day, xiaomi redmi 4x, android 7.1.2, miui 9.2,
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Community Manager

Thanks a lot @Nastysha96, I've forwarded the bug to the Poker team for them to look into - we'll update here once we know more!

/Jeppe

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Rank 6
the problem is not solved, in the afternoon everything worked, now again a mistake
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