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Missing cards/Player during Daily 4 10/2/16

opponent bug.PNG

This happened numerous times during the Daily 4 on 10/12/16. I have no idea who I'm playing against. There were no cards or animations from any player. I had other tables open but none of them had this issue. It was intermittant.

On the final table of the same MTT we were down to 8 but I could only see 7 players. (I don't know why I didn't screengrab it). This player didn't exist for the entire time I I was on the final table.

28 Comments
Unibet Employee

*offtopic*

Minor brag getting to FT.. Wink

*/offtopic*

On a more serious note, keep on reporting any issues on the client!

This was well worded with screenshots attached. Good job, keep 'em coming! 

Unibet Poker Expert
Status changed to: Investigating
 
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Unibet Poker Expert
Status changed to: Accepted
 
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Rank 23
Status changed to: New
 
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Rank 22

This is probably delivered now Stubbe. The missing player/cards bugs was fixed in 2.1.0 I think. I've not seen it since then.

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Moderator

Thanks for confirming @MoreTBC - we changed the status title from "accepted" to "fixing" in bug reports, which triggered all the notifications you're getting right now Smile

Rank 22

You guys and your tinkering WonderRofl

Moderator
Status changed to: Delivered

Another one, @MoreTBC Smirk

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Rank 22

Sorry guys, but missing cards still appears. From my blog: now.png

Moderator

Thanks @psrquack, I'll let the poker team know.

Moderator
Status changed to: Fixing
 
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Rank 22

nocardssmall.png

2.2.0. First hand of PLO MTT. Closed the table and reopened and everything worked after that.

Rank 22

The above happened again tonight in the same MTT. No cards for two hands this time and then I closed and reopened the table and the cards were back. Running 2.2.1 now. 

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Unibet Poker Expert
Status changed to: Delivered
 
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Unibet Poker Expert
Status changed to: Investigating
 
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Unibet Poker Expert

@MoreTBC, was that again during the first hand of the MTT? Do you know if it happens for 1 hand and then appear again or have you always tried to close it and reopen it directly?

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Rank 22

Yeah, it's always the start of the €4 PLO Turbo Bounty at 8pm GMT. It happened again last night and I just closed/reopened the table after one hand.

On Friday I let it run for 2 hands and there were no cards for both hands. Obviously I don't want to be leaving it for too many hands. I'll try another PLO tourney on Friday and see if it's just that one or if it's universal to PLO MTTs. I've never had it in NLHE 

Rank 22

Just tried it with the PLO Bounty Freeroll and the cards appeared from the first hand. I had it running over Teamviewer so I didn't notice the exact start but I folded a hand which would suggest it was the first one. I'll see if the 8pm one does it again tomorrow.

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Unibet Poker Expert
Status changed to: Fixing
 
Rank 22

Still happening in the test client after 2.4.0. Twice on the first hand after break in the Community League PLO MTT I could not see my cards first hand. I closed the table and then used the table icon on the main lobby to relaunch it and they appeared.

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Unibet Poker Expert

On 2.5.0, a bug was fixed causing cards (and sometimes chips) to sometimes not load correctly in tournaments. 

@MoreTBC, has it happended since last update when you're playing PLO tournaments? 

 

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Rank 22

Don't think I've played one yet. I will try and play a few this week and see what happens.

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Rank 16

This bug is NOT fixed at all. Cards get invisible frequently in browserversion. This program will NEVER be bugfree. It`s chronically sick and will never get any better.   Sad
All other sights pokerprogs work just fine today. This happens ONLY at Unibet. Have a nice day.

Rank 22

Untitled.png

Desktop client, 2.7.0. No cards, chips or dealer button for the first two hands. Had to close the table and reopen to get cards. CPU was at about 25% and I only had 2 Unibet tables open.

I lost 0 chips so clearly I'd like the buy-ins for every tourney I've played in the last two months refunded and a ticket to Vegas for the inconvenience Smirk 

 

Rank 17

Seems to happen mostly on Omaha tournaments. Closing the table and re-opening it works.

cards.png

Few more from this week:

Spoiler
cards2.pngcards3.pngcards4.png