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Missing cards/Player during Daily 4 10/2/16

opponent bug.PNG

This happened numerous times during the Daily 4 on 10/12/16. I have no idea who I'm playing against. There were no cards or animations from any player. I had other tables open but none of them had this issue. It was intermittant.

On the final table of the same MTT we were down to 8 but I could only see 7 players. (I don't know why I didn't screengrab it). This player didn't exist for the entire time I I was on the final table.

19 Comments
Unibet Employee

*offtopic*

Minor brag getting to FT.. ;)

*/offtopic*

On a more serious note, keep on reporting any issues on the client!

This was well worded with screenshots attached. Good job, keep 'em coming! 

Unibet Poker Expert
Status changed to: Investigating
 
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Unibet Poker Expert
Status changed to: Accepted
 
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Community Manager
Status changed to: New
 
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Rank 21

This is probably delivered now Stubbe. The missing player/cards bugs was fixed in 2.1.0 I think. I've not seen it since then.

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Moderator

Thanks for confirming @MoreTBC - we changed the status title from "accepted" to "fixing" in bug reports, which triggered all the notifications you're getting right now :)

Rank 21

You guys and your tinkering :Wonder::Rofl:

Moderator
Status changed to: Delivered

Another one, @MoreTBC :Smirk:

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Rank 21

Sorry guys, but missing cards still appears. From my blog: now.png

Moderator

Thanks @psrquack, I'll let the poker team know.

Moderator
Status changed to: Fixing
 
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Rank 21

nocardssmall.png

2.2.0. First hand of PLO MTT. Closed the table and reopened and everything worked after that.

Rank 21

The above happened again tonight in the same MTT. No cards for two hands this time and then I closed and reopened the table and the cards were back. Running 2.2.1 now. 

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Unibet Poker Expert
Status changed to: Delivered
 
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Unibet Poker Expert
Status changed to: Investigating
 
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Unibet Poker Expert

@MoreTBC, was that again during the first hand of the MTT? Do you know if it happens for 1 hand and then appear again or have you always tried to close it and reopen it directly?

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Rank 21

Yeah, it's always the start of the €4 PLO Turbo Bounty at 8pm GMT. It happened again last night and I just closed/reopened the table after one hand.

On Friday I let it run for 2 hands and there were no cards for both hands. Obviously I don't want to be leaving it for too many hands. I'll try another PLO tourney on Friday and see if it's just that one or if it's universal to PLO MTTs. I've never had it in NLHE 

Rank 21

Just tried it with the PLO Bounty Freeroll and the cards appeared from the first hand. I had it running over Teamviewer so I didn't notice the exact start but I folded a hand which would suggest it was the first one. I'll see if the 8pm one does it again tomorrow.

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Unibet Poker Expert
Status changed to: Fixing