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MTT info not updating with next payout (2.0.7)

MTTinfo.PNG

Not sure if it's just in bounty MTTs but the boxing glove/next payout does not appear consistantly. Also noticed in sat MTTs it doesn't show any payouts that are not tickets

It's been mentioned before but the font for the info tab is too small IMO. The above is a screengrab from a table in a 2x2 tile on a 3200 x 1800 (Running at 200%) desktop. Even blown up like this it's hard to read. It doesn't improve much when I move the tables to my second monitor at 1920 x 1080.

34 Comments
Unibet Employee
Status changed to: New

Hi @MoreTBC,

  • Boxing Glove (how many players more to bust before being ITM) sometimes disappear
    Do you happen to know when that happens? If it happens again, could you take a screenshot of the whole table (or note hand history number or tournament name and time)

 

  • I believe both tickets and cash payouts now appear on the MTT bubble near the "Cup" icon. Please let me know if you notice any issue on 2.0.7

 

  • I fully agree with the font being too small. It's in the backlog now. 

 

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Unibet Employee
Status changed to: Accepted
 
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Rank 22

Hi @Chris-Unibet,

Wording might have been slightly off with this. The actual glove icon doesn't disappear there is just no 'next payout' value next to it. As you can see in the grab above we were in the money but there was no number. 

The tournament I took the above screen shot from was on the 15th Dec and it was a €1 Deepstack Bounty. It's the first MTT on my results sheet for that day so it was probably between 10am-1pm GMT.

The ticket payout shows next to the cup in 2.0.7 but I don't think any payouts between min and max show next to the glove. Thinks like getting €10 for 3rd in a Sunday Entitled last chance for example don't show. I don't play enough sats to be 100% sure but I'll try a few tonight and confirm.

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Rank 22

sat info.PNG

This is a semi example. 3 placs paid, info only shows 1. I'll try and get one with cash payouts too to confirm if they show next o the glove or not.

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Rank 22

daily 4 1.PNGdaily 4 2.PNG

Pic 1 - Should my username not be green to highlight me on the list? I checked the other MTTs I was playing at the same time (2x €10 bounties around 10pm GMT) and they both came up green.

Pic 2 - After hitting the 'eye' icon I appear with no chips in the lobby but am still active and playing on the table.

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Rank 22

daily 4 payout.PNG

In the money in the Daily 4 from tonight (20/12/16) not showing the min cash next to the boxing glove. I didn't get far enough in to see if it would show the next payout level up or just doesn't show anything.

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Rank 22

tenbounty1.PNGtenbounty2.PNG

Pic one - In the money during the €10 Ten-X Bounty (9pm GMT start). Min cash isn't showing.

Pic two - After the min cash bubble burst the payouts show up. Also on the final table everyones bounties have disappeared and my one is showing as €4.50 when it should be €7.02. It sorted itself in the time it took for me to type this.

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Rank 22

Me again Smile

early bounty.PNG

Way past the min cash bubble and no 'next payout' value.

Edit: When we hit 7 players the value started showing or at least that's when I noticed it, may have been 8. A player was moved from my table so I don't know if that refreshed the table to get the info to show.

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Rank 22

Bug still occurs on 2.1.0 and on both bounty and regular MTTs. Closing table/info box doesn't update it.

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Rank 22

payoutssmall.png

 

2.2.0. No payout showing in the bounty MTT until at least the last two tables.

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Rank 22

Capture.PNG

Alive and kicking in 2.3.2. Bounty MTT again.

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Unibet Employee
Status changed to: Fixed

Fixed in v 2.4.0

Rank 22

I'm back like a bad smell Sad

payoutbug 1.pngpayoutbug2.PNG

Both pics are on 2.4.0. Pic one shows the €10 bounty not showing next payout but the €4 showing.

Pic 2 is later on when the €4 decided to stop showing the next payout.

Rank 22

pyout3.PNG

In the money in the €4, no payout showing

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Rank 22

Should have tagged you in this too @Chris-Unibet

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Unibet Employee
Status changed to: Investigating
 
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Unibet Employee

Thank you @MoreTBC, I've reported it. 

Have you noticed anything in particular that wpuld help reproducing it or does it seem to happen randomly? Also, I assume that once it has disappeared in the €4 Bounty, it has never appeared again? 

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Rank 22

I think it happens more often in bounties than in freezeouts. With it showing originally in the €4 and then disappearing I would hazard a guess at it not liking when a MTT reaches a certain field size and that breaks it? I can't remember if the payouts returned in the €4 tbh but I think in the past they come back when you hit the final table (but don't quote me on that).

I'll keep an eye on it tonight when I'm playing and see if I can spot when it stops showing. 

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Rank 22

19_03edit.png20_01edit.png21_09edit.png

These are taken just after the break during a 3 hour period between 19:00 and 21:00. I was pretty confident that the bug occurs when the prize pool beats the GTD but in Screen 1 you can see the Early Bounty (which had just started) doesn't show the next payout. 

I have no idea what triggers it Smile

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Rank 22

It's also another confirmation of the table tiling bug Remco mentioned on 2+2. I actually prefer the slight overlap and having bigger tables and more screen space used up Smile

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Rank 22

Capture.GIF

Still happening in 2.5.0. This is a rebuy that overlayed if that helps at all.

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Rank 22

If you check Ian's stream from last night (Sunday 07/05/17) the Sunday Deepstack was also not showing the next payment and it had overlayed as well. Seems to be the common reason for it as far as I can tell.

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Community Manager

Cheers @MoreTBC, I've forwarded the updates to the poker team!

Unibet Employee

Hi @MoreTBC,

Sorry to come back to you again on that one but can you please confirm it's still happening on the new (2.6.0) client?

I believe devs still haven't been able to reproduce it on dev client (and I'm not sure if it has been proritised very high to be honest). 

For now I have:

  • Seem to happen (more often?) when tournament overlays
  • Maybe happening more often on Bounty tournaments
  • Maybe happening more often with a lot of players
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Unibet Employee
Status changed to: Needs Info
 
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