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Log in failure on iPad poker app

I can't login on my poker app. I can't press submit to login with my username and password. Tried to reinstall...
4 Comments
Unibet Employee
Status changed to: Delivered

There was a bug on iOS app where, if you entered wrong credentials, you didn't get any error message and the "submit" button became grey forcing you to relaunch the app. 

It was been fixed since. 

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New member

I am having the same login issue can’t get past the submit button goes grey when correct credentials are inputted then goes green no error message displayed and location services enabled. Please look into this

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Rank 2

Have a login issue cant pass the submit button


@Hebbe wrote:
I can't login on my poker app. I can't press submit to login with my username and password. Tried to reinstall...


 ???!!!

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Moderator

Hi @More123,  welcome to the Community and sorry to hear about the inconvenience.
Is the issue persisting? I can attract the attention of the relevant people to it if yes but I would need a bit more information to do so.
All the data required for an investigation is found here. You can send it to contact@unibetcommunity mentioning this thread via the hyperlink above and your username. We'll take it from there and advise you here, just give us a heads up in this thread once the data is sent.

/Ray

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