When trying to launch poker client or play via browser , i'm able to login but instead of having menu screen i always get message "something went wrong" and screen remains black with no further explanation of what the issue might be.
Someone had similar issue ? Any thoughts ?
Apologies for the late reply, @frems74. Are you still getting the same error message? Looks like you've been playing poker after you reported this issue.
As we haven't heard anything more about the error, I'll close the report for now. @frems74 If it's still happening and you're having trouble playing, feel free to update the report!
@Marco-Unibet@Does not open the poker client on android 6.0.1, or writes unkounn error.
What i can do?
Thanks for reporting, @jones_s. Could you please add a few more details? I'll forward the bug to our poker team but I need some more information before I can escalate it.
Mac users: You'll find the Poker_log file in the general documents folder.
Hey, I have the same problem. Can it be because of that in my country unibet is blocked. And now being in other country, all of that somethin connected? I did all ft and found a file witch moderator was asking. Where I need to put them, gmail?
We have many players from the same country who haven't experienced any issues. Thanks for suggesting it though, could easily have been the case
You can either send an email to email@example.com or copy paste the log file info to a post.
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