The launch of the new client has brought troubles for quite a few you, the main problem seems to be a needed update of DirectX in regards to the video card. We've been in touch with the poker team and they confirm, that the following step by step guide is viable fix.
DirectX 12 is installed to Windows 10 by default. However, it doesn not mean that the video card you have support directX 11 or higher levels. Could you please try to: 1) download this http://mcdnf.relaxg.com/chew/clients/dx10patch.zip 2) Run dx10patch.exe 3) In popup navigate to folder where poker 2.0 is installed and select Unibet Poker.exe 4) Launch Unibet poker Please also make sure to to update your graphic card drivers.
We've seen quite a large number of topics posted about these issues, and we've decided to add them all together in this topic in order to better keep track of it. If you've followed the instructions above and you're still experiencing issues, please let us know and we'll report them individually for the poker team to look at.
The new client unfortunately can't technically run on Windows XP or Windows Vista, so if you're using one of these two operating systems, for the time being you'll have to run Unibet Poker via the web browser.