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Cant log in with desktop client

I can't log in to the desktop poker client. It is completely grayed out after logging in, as seen in the attached screenshot.unibet.PNG

I have seen that issue in a previous post but that issue was isolated to Estonian IP's and seemed to be resolved. In my case the web client also works, so I thought this deserved a separate post.

3 Comments
Rank 3

The issue has mysteriously resolved itself.

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Unibet Poker Expert

Hi @Alright,

Thank you for reporting this.

I'm glad to hear that it was resolved but if you have the time I'd be very happy to get some additional information so that our devs can investigated the cause of this.

Basically what we would need is:

Poker_log.txt (C:\Users\<user>\Documents\Unibet Poker)

dxdiag screenshots

1. To run dxdiag press windows key + R and enter dxdiag

2. Please take a screenshot of 'System' and 'Display 1' tabs.

So if you have the time, please could you then send it to contact@unibetcommunity.com.

Cheers,

Cédrick

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Unibet Poker Expert
Status changed to: Fixed
 
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