I have a lot of problem with client crashes, it affects my game alot, especially when it happends during final tables, when im in a hand in cash or HU. I have reported it before and now I have an additional problem, last week it happends two times that i wasnt able to add on in supernova and milkyway qualifiers and ofc i busted since thoose recuier add on. I was in contact with live chat were i was told that they cant give a refound when nothing is wrong. I tried to explain to him how the qualifiers work but he didnt seem to know anything about the poker client and asked me to send an email but it wasnt really clear what he wanted me to do so i write here instead.
The crashes are happening daily about 2-15 times a day and the no addon qualifiers was #7686145 nova qual and #659945939 milky qual. Everybody els was able to add on so it was very weird.