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0 balance after logging in

So after I have installed the poker app and played a session and then closed the app either by actually logging out or just returning to the home screen the next time I log on I have a 0 balance. Then I have to reinstall the app to get iit to work which is really annoying.

2 Comments
Moderator
Hi @dntsplshthpot, welcome to the Community. Apologies first of all for the inconvenience, there must have been an error of communication between the main wallet in your Unibet account and the poker client. I can confirm that the cash balance is there in your account, untouched. From what I can tell in your post above, the issue was fixed after re installing the app, but I'll send this to be checked by our team. Thank you for reporting it, do let us know if it happens again.

/Ray
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Moderator
Status changed to: Investigating
 
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