jonny2192 Posted October 30, 2016 Share Posted October 30, 2016 Its a bit depressing when you are excluded from slots and you win freespins 4 times in a row.Puts me off playing more if I never get anything from the bonuses. You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
Valkyrie Posted October 30, 2016 Share Posted October 30, 2016 That must be rather frustrating , but can't you contact support, explain the situation and ask them to exchange the freespins to bingo vouchers of the same value? (I assume you won the freespins on the loyalty wheel?) Link to comment Share on other sites More sharing options...
Larisa Posted October 30, 2016 Share Posted October 30, 2016 i had this luck 3 times in a row but was the best 65 free spins in my time on unibet almous a year Link to comment Share on other sites More sharing options...
jonny2192 Posted October 31, 2016 Author Share Posted October 31, 2016 @Valkyrie wrote: That must be rather frustrating @jonny2192, but can't you contact support, explain the situation and ask them to exchange the freespins to bingo vouchers of the same value? (I assume you won the freespins on the loyalty wheel?)@Valkyrie wrote: That must be rather frustrating @jonny2192, but can't you contact support, explain the situation and ask them to exchange the freespins to bingo vouchers of the same value? (I assume you won the freespins on the loyalty wheel?)I dont really want to harass support everytime I win freespins on the loyalty wheel. Had a moan now so will be ok :) You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
Martin1 Posted November 1, 2016 Share Posted November 1, 2016 , it is of course understandably annoying to receive free spins for the minigames when you have casino blocked and can't use them.As free spins have an expiry of one week, I can suggest contacting support once per week to exchange whatever free spins you have for vouchers.It's a simple task for our agents, and they will be happy to help you sort it out. :)And thank you for the feedback. We really do appreciate it. Link to comment Share on other sites More sharing options...
jonny2192 Posted November 14, 2016 Author Share Posted November 14, 2016 Just removed my self exclusion and tried to get spins readded, was told its not possible.Took 7 days to remove exclusion and couldnt even get the latest ones back :( You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
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