cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Rank 10
Rank 10

Hi there 

promotioms bingo Kid week 1

I wagered more then 50€ Bingo the kid but i still dont get my voucher 

in terms delay was 48h always happing something with bingo too me 🤪🤪

https://fr.unibet.be/promotions/casino-promotions/bingothekidwk1

0 Likes
Reply
10 REPLIES 10
Highlighted
Moderator
Moderator
Hi @ImProSpin thanks for contacting us, I'm looking into it and will update you as soon as I got to the bottom of it. Might only be tomorrow though, hang in there.

/Ray
0 Likes
Reply
Highlighted
Unibet Bingo Expert
Unibet Bingo Expert

Hi @ImProSpin,

the game is available from both - casino and bingo tabs, in order to qualify for this promotion you had to opt-in and play from casino tab, as the promotional link you provided directs to casino promotions. I have checked your game history and I see that you have wagered the needed amount (from bingo) 

I apologize if this has caused any confusion for you, I have added a €10 bingo voucher to your account.

 

Next time you'll log in, it will be waiting for you there, have fun! Smile

 

P.S don't forget that week 2 has started! 

0 Likes
Reply
Highlighted
Rank 10
Rank 10

Thanks you @Krists-Unibet 

Can you look too why i cant reply or start topic 

section poker forum and section casino too 

 

 

Reply
Highlighted
Rank 10
Rank 10

Hi there 

i have another problem i playing a bingo a lot then my whell its full then i need just play litle bit then i get my whell free spiin but notting and when i refresh site this say i have more to full my whell to get spin in whell  how its calculated 

0 Likes
Reply
Highlighted
Unibet Bingo Expert
Unibet Bingo Expert

Hey @ImProSpin,

Most probably you've faced something similar as mentioned here

 

Our provider has confirmed that works have begun as we speak and it will be fixed in no time! 

0 Likes
Reply
Highlighted
Rank 10
Rank 10

@Krists-Unibet 

Hi 

Yes i thinking thats this what happend to me no 1 but a lot time i play bingo on mobile and thats always was happening in mobile when you think reel spin its full then play little bit notting happening and when you refresh thats say you need more to play 

0 Likes
Reply
Highlighted
Rank 10
Rank 10

@Krists-Unibet 

I think its not fixed yet the same think happening today i make sc

480D3BFC-8C35-46B3-802D-9931373DF967.jpeg

And when i refresh site its like this

36BA0BAD-9D8C-46D5-9DD3-1D9309C9768D.jpeg

 

0 Likes
Reply
Highlighted
Rank 10
Rank 10

And this happening again you think you need to play little more then when i resfresh the same problem you nedd fix it its very nervous😡😡

CF6B7FF1-2D6C-4349-A007-334DDBF97DE3.jpeg

Then refresh D24D4835-C1D3-40C6-9585-5AA5FA0B838F.jpeg

I think thats no one will be believe thats i make the sc👍😆

0 Likes
Reply
Highlighted
Unibet Bingo Expert
Unibet Bingo Expert

Hi @ImProSpin ,

Thank you very much for the screenshots, honestly the best thing you could do. I have forwarded them with the bug ticket for our provider, this should help them to fix the issue even faster. The more information we can collect and provide, the faster it can be reproduced and resolved! Smile

Due to the experienced incident, I have issued a €25 bingo voucher to your account so you can still continue to hit the lines in our favorite bingo! Smile

0 Likes
Reply