cris1285 Posted March 30, 2018 Share Posted March 30, 2018 There is a promo on the bingo page, 5 days 5 offers, this is how it looks when im logged in on the hungarian site (thats why currency is HUF):Today`s offer is a lovely 5 euro bingo voucher for EVERYONE, the only requirement to log in into the bingo lobby. But when i click on it, it sends me to the UK site and asks me to log in again. When i log in again, it disappears. Get my voucher button too. What is the problem?My guess that is not for everyone, its UK only, but its not in the terms (next picture down), and if so, why it shows on the hungarian site? Little disappointing, but glad i didnt play on mini games yesterday for the 1st offer, otherwise i would still look for my gift... Link to comment Share on other sites More sharing options...
cris1285 Posted March 30, 2018 Author Share Posted March 30, 2018 Ughh, forgot to add @JeppeL and @RayL Link to comment Share on other sites More sharing options...
Livertool Posted March 30, 2018 Share Posted March 30, 2018 @cris1285Link? Link to comment Share on other sites More sharing options...
psrquack Posted March 30, 2018 Share Posted March 30, 2018 @Livertool: https://www.unibet.co.uk/promotions/bingo-promotions/easter-hunter@cris1285: the link redircets you to dot uk page so I think the banner appeared due to the fault of an employee and only uk members are eligible for this. Link to comment Share on other sites More sharing options...
Livertool Posted March 30, 2018 Share Posted March 30, 2018 Yeah, found the banner and promotion Finnish pages too but no voucher either. Maybe later.... or not. Link to comment Share on other sites More sharing options...
cris1285 Posted March 30, 2018 Author Share Posted March 30, 2018 @psrquackwrote: @Livertool: https://www.unibet.co.uk/promotions/bingo-promotions/easter-hunter@cris1285: the link redircets you to dot uk page so I think the banner appeared due to the fault of an employee and only uk members are eligible for this.Yeah, as i wrote, thats what i guessed. But you know what i think about it :Secret: Link to comment Share on other sites More sharing options...
Livertool Posted March 30, 2018 Share Posted March 30, 2018 @psrquackwrote: @Livertool: https://www.unibet.co.uk/promotions/bingo-promotions/easter-hunter@cris1285: the link redircets you to dot uk page so I think the banner appeared due to the fault of an employee and only uk members are eligible for this.Kind of odd though that they would translate to Finnish the banner to promotion that is only for uk Link to comment Share on other sites More sharing options...
Blaren Posted March 30, 2018 Share Posted March 30, 2018 The banner is translated to Swedish as well. But no voucher for me :( Link to comment Share on other sites More sharing options...
maruni Posted March 30, 2018 Share Posted March 30, 2018 Same here! No voucher for me.No eggs found, no bonuses, how damn unlucky i can be on this planet? Link to comment Share on other sites More sharing options...
RayL Posted March 30, 2018 Share Posted March 30, 2018 @cris1285 thank you for bringing this to our attention. The promotion was supposed to go live only on UK but a communication error lead to it to be implemented in other sites as well. My sincere apologies for this, the Promotion has been removed from the Promotions menu and we are working on removing it from the Bingo banner as well. I have also added you guys to the list of affected users requesting a possible goodwill gesture from the Bingo :) bear with me. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
steppek77 Posted March 30, 2018 Share Posted March 30, 2018 Nothing for Norwegian either. But that seems to be normal, not like good old days at Unibet Norway. Link to comment Share on other sites More sharing options...
ryan230492 Posted March 30, 2018 Share Posted March 30, 2018 no voucher but live support said it should be there in an hour or so Link to comment Share on other sites More sharing options...
Zipfil Posted March 31, 2018 Share Posted March 31, 2018 @RayLFirst this is not a complain, just a constructive "something" :Here you treat members diffrent, not so good: I did find this egg but as this was my first thought I had to write it in the topic there: https://www.unibetcommunity.com/t5/Community-Promotions/Easter-Egg-Hunt-Reloaded/m-p/144496So my bad that I did not wrote it where it should, under the egg...and then another player got the 10 FBM so then after I did find the egg, copy the link and made that post I saw this: https://www.unibetcommunity.com/t5/Casino-Live-Casino/Free-spins-to-mega-fortune-wager-free/m-p/144553#M3644 Over my post there, even did tag it for you...no answer is bad, could just say anything better than nothing....Also it is a loot of promos in the casino for many countrys, why not for mine...free things for others but what is wrong with Norwegian players, do Unibet want us gone or ....feels like we are not so welcome...maybe only me...anyway please do something like use a 2 by 4 to wake upp correct department\office att Unibet or you will loose players from my country, remember stay ahead of competition....who soon based on info I know about and will come out later this year you will garanteed loos a loot to NT (they are working on getting license to implement the most popular slots).So try to have some balance between the diffrent countrys, Norway maybe dont have many sitizens but hey we do love to play ;) Nothing is impossible, the impossible only take some time. Link to comment Share on other sites More sharing options...
steppek77 Posted March 31, 2018 Share Posted March 31, 2018 Also it is a loot of promos in the casino for many countrys, why not for mine...free things for others but what is wrong with Norwegian players, do Unibet want us gone or ....feels like we are not so welcome...maybe only me...anyway please do something like use a 2 by 4 to wake upp correct department\office att Unibet or you will loose players from my country, remember stay ahead of competition....who soon based on info I know about and will come out later this year you will garanteed loos a loot to NT (they are working on getting license to implement the most popular slots).So try to have some balance between the diffrent countrys, Norway maybe dont have many sitizens but hey we do love to play ;)I totally agree with you @Zipfil. And it is good to see that it is not only me who feels like this. I have tried to say this in some posts here, but it is always someone who blaim me for complaining all the time. It feels like you can not complain at anything here, and that everything are okey and good with Unibet , no matter what it is. It seems that they forget that a criticism can be positive too, not only negative.And I agree with you what you say about Norsk Tipping (NT). Many Norwegians will start to play slots there. Link to comment Share on other sites More sharing options...
steppek77 Posted March 31, 2018 Share Posted March 31, 2018 @Zipfilwrote: @RayLFirst this is not a complain, just a constructive "something" :Here you treat members diffrent, not so good: I did find this egg but as this was my first thought I had to write it in the topic there: https://www.unibetcommunity.com/t5/Community-Promotions/Easter-Egg-Hunt-Reloaded/m-p/144496So my bad that I did not wrote it where it should, under the egg...and then another player got the 10 FBM so then after I did find the egg, copy the link and made that post I saw this: https://www.unibetcommunity.com/t5/Casino-Live-Casino/Free-spins-to-mega-fortune-wager-free/m-p/144553#M3644 Over my post there, even did tag it for you...no answer is bad, could just say anything better than nothing.... Btw, as it come to easteregg-hunting. I said "found it" in this thread at yesterday:https://www.unibetcommunity.com/t5/Documents-andVerification-Help/Verification/m-p/135044#M199 Because it is eally 2 eggs at that page, but it seems that only one member got 10 free spins.. Not good. Link to comment Share on other sites More sharing options...
Thurddzz Posted March 31, 2018 Share Posted March 31, 2018 Does this mean we can avail of that bonus as well? I just read your comment and saw that promotion as well. Few guys had a thread started yesterday and then there i found out that it was kinda like an error on the part of the site. But yeah it would be nice if the bonus ( promotion ) was for everyone. ☺ Link to comment Share on other sites More sharing options...
ryan230492 Posted March 31, 2018 Share Posted March 31, 2018 was there any news on what happend with the 5 voucher promo for bingo i have still not had an email back explaining Link to comment Share on other sites More sharing options...
cris1285 Posted March 31, 2018 Author Share Posted March 31, 2018 Thanks @RayL!But guys, take it easy, if so many of us will be "affected user", it will be too much and nobody will get "goodwill gesture" 🤣 Link to comment Share on other sites More sharing options...
RayL Posted April 1, 2018 Share Posted April 1, 2018 @Zipfil, fair point, it was indeed a busy couple of days and I am sorry you feel that you are not being listened to, I am working my way through the posts and comments and doing my best to respond to everybody.Jeppe and Marco warned me about this type of free giveaway being a tough one :) even though it might seem "easy peasy" at first, but I decided to go with it anyway seeing that there were requests for it and I personally think it's fun to do.I am glad that you agree with me on the terms which require you to post under the egg as to copying the link to the actual promotion, this is to ensure the transparency of the promotion with a clear example of who was the first Community user to comment under it and frankly, makes my job a bit easier.I am trying to understand how and why you think you or other members have been treated differently or unfairly as this is something we always try to avoid. Constructive criticism is always welcomed even though it is suggested that it falls on deaf ears, I find that a bit harsh in all honesty, we always take into consideration the opinion of a member and if it's feasible implement it, after all this Community is about exactly that amongst other things.If you feel you have been treated unfairly by us, please let us know, that is something we don't stand for and will rectify if needed, but clarifying the terms of where to post that you find an egg I think settles it. Sorry for deviating a bit, I realize you mean only good by writing this, and I am glad you did, if there is something I didn't cover in the first part of your post do let me know.About the accessibility of promotions / slots, I wish that all it would take to make everybody happy is a 2 by 4 placed in the right spot 👼Joke asside though, the limitations mostly come from outside the company from the country's regulators, and the Legal Department is hard at work on that chapter.I see improvements in payment systems / security processes / slot releases comming in the future, if there is a chance for improvement and it only takes our decision to implement it, I am certain we will jump on it./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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