cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Rank 4
Rank 4

Hi,

I won 10 free spins for Poe's Treasure mini game, but I can't use them because (i'm guessing) i opted out of casino. But minigames are part of bingo, this doesn't make any sense. Can I please get, instead, a gift that I can actually use?

0 Likes
Reply
2 REPLIES 2
Highlighted
Rank 4
Rank 4
Highlighted
Unibet Bingo Expert
Unibet Bingo Expert

Hey @purplesky,

Technically Bingo 'minigames' are the same casino slot games you can spin under the 'Casino' tab (by mechanics). If they are the same type of games it wouldn't make sense from an RG perspective to have different categories for them. If minigame is the same casino game it shouldn't be available for a person who has blocked 'casino' product. 

 

Now, what we usually offer to customers who receive free spins but have their casino blocked is to exchange those free spins to bingo vouchers in equivalent value.

 

I have issued a 20RON bingo voucher to your account! 

 

Happy playing Smile

0 Likes
Reply